Eric Gonzales
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
209 Reviews
Write a Review209 Reviews of Eric Gonzales
August 08, 2026
Today was much better. I left last time very agitated. Most of your employees speak to my husband about issues with my car with me standing there.. I would answer and one o I left last time very agitated. Most of your employees speak to my husband about issues with my car with me standing there.. I would answer and one of the salesmen even asked to follow up question to my husband, instead of asking me directly. Today was a very different story to which I'm very grateful. More
Other Employees Tagged: Eric Gonzales
August 06, 2026
Professional as always ? ? The place was clean and I always knew what was going on. I didn't feel that I was being pushed off. Good service. ? The place was clean and I always knew what was going on. I didn't feel that I was being pushed off. Good service. More
Other Employees Tagged: Eric Gonzales
July 30, 2026
service was excellent & in a timely manner, I hope to business with y’all soon business with y’all soon More
Other Employees Tagged: Juan Rodiguez
July 29, 2026
Had my vehicle for over 9 months, charged me for a service that they didn't fix, I brought it back to have them fix it, they added another $1300 to the cost of repair. I don't recommend this business. service that they didn't fix, I brought it back to have them fix it, they added another $1300 to the cost of repair. I don't recommend this business. More
Other Employees Tagged: Eric Gonzales
July 25, 2026
Everything was okay except it took almost 24 hrs to speak with a live person to learn the status of the repair. I realize that Eric was the only service manager, he needs some type of support to provide time with a live person to learn the status of the repair. I realize that Eric was the only service manager, he needs some type of support to provide timely responses. More
Other Employees Tagged: Eric Gonzales
July 24, 2026
Low rating due to having to wait almost 2 months to get my car in the shop. The part arrived to your shop but I was never called for an appointment to have the repair done. I had to be the one to show up t my car in the shop. The part arrived to your shop but I was never called for an appointment to have the repair done. I had to be the one to show up to the store and get it set up. More
Other Employees Tagged: Eric Gonzales

