Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.2
229 Reviews
4.2

229 Reviews

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229 Reviews of Eric Gonzales

September 26, 2026

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Employee Rating

They do a great job when I bring my car to have it serviced. I would recommend my family and friends to come there. More

by DEBBIEASHWORTH12
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 25, 2026

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The best Good service, always with the sense of responsibility that characterizes this type of business. More

by joseluishernandezmoya99
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 23, 2026

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I didn't get the optimum service that I expected this time. The reason for the average rating. More

by eakortia
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 19, 2026

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Eric does a great job. Since you started making appointments, it’s been fast and easy to get my oil changed. More

by CINDY7H
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Recommend Dealer
Yes

September 19, 2026

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They wanted to charge $250 to check my vehicle when it just needed new tires.. More

by VALEYVA
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Recommend Dealer
No

September 17, 2026

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Very thorough and detailed regarding the service of my car. They kept me updated on the progress throughout the day. I was very pleased with their work and professional service. More

by FALCONT555
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Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2026

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front desk under staffed The service desk is very understaffed. They do not pick up the phone and was not told what was wrong with my car only in email. No phone call. More

by TITAFDEZ3612
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

September 12, 2026

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I feel relax while waiting for my car ? ? The waiting room has some amenities like drinks ?? and popcorn ?? More

by nelsonnabua
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 12, 2026

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I always enjoy the coffee and chips while waiting for my car I like the popcorn and free water More

by nelsonnabua
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 12, 2026

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Employee Rating

Couldn't reach service department, multiple calls for days unresponsive Took 3 days to do a scheduled service, then they said they couldn't find my reservation More

by Frubieh
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

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