Eric Gonzales | Page 2
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
209 Reviews
Write a Review209 Reviews of Eric Gonzales
July 21, 2026
We usually would use the Lubbock Hyundai. But with the quick service and great communication, plus it is closer, we will continue to do business here in odessa. Eric is a great service rep! But with the quick service and great communication, plus it is closer, we will continue to do business here in odessa. Eric is a great service rep! Very helpful and great customer rapport. More
July 17, 2026
Lack of integrity, lack of professionalism and lack of leadership. I was forced to pay for parts and services that did not correct the issue. My vehicle was down for months. leadership. I was forced to pay for parts and services that did not correct the issue. My vehicle was down for months. More
Other Employees Tagged: Eric Gonzales
July 15, 2026
Fixed all outstanding recalls etc. Got my auto brights to work. Setring in computer means nothing if controls in stem arent right. Confusing Got my auto brights to work. Setring in computer means nothing if controls in stem arent right. Confusing More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse
July 13, 2026
Friendly atmosphere, great service. A little timely but not too bad. Wish the sales people would have came and introduced themselves to me while I was in service instead of texting me. A little timely but not too bad. Wish the sales people would have came and introduced themselves to me while I was in service instead of texting me. Dealership was clean and well maintained. More
Other Employees Tagged: Eric Gonzales
July 06, 2026
In an out quick. . Had to reschedule a missed appointment and they rescheduled me for next day and still I was in an out super quick!! . Had to reschedule a missed appointment and they rescheduled me for next day and still I was in an out super quick!! More
Other Employees Tagged: Eric Gonzales
June 26, 2026
Great experience! Eric Gonzales was helpful, professional, and made everything easy. Highly recommend! Great experience! Eric Gonzales was helpful, professional, and m Eric Gonzales was helpful, professional, and made everything easy. Highly recommend! Great experience! Eric Gonzales was helpful, professional, and made everything easy. Highly recommend. Excellent customer service! More
Other Employees Tagged: Eric Gonzales
June 26, 2026
Poor communication Cannot reach anyone by phone Had to take off work to meet with a Manager Wrong Diagnosis Had car for way too long Didn't put oil back I. Vehicle they used to diagnosis issue that I told take off work to meet with a Manager Wrong Diagnosis Had car for way too long Didn't put oil back I. Vehicle they used to diagnosis issue that I told them it was to start with More
Other Employees Tagged: Eric Gonzales
June 25, 2026
They were nice but didn't explain anything just gave me paper work of what they did and handed me my keys and then when I drove off my stereo did want to work had to go back paper work of what they did and handed me my keys and then when I drove off my stereo did want to work had to go back More

