Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales | Page 2

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.2
243 Reviews
4.2

243 Reviews

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243 Reviews of Eric Gonzales

October 06, 2026

Dealership Rating
Employee Rating

Extremely poor, basically nonexistent communication Car was untouched for almost 2 weeks without an update More

by cid.charlie
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

October 03, 2026

Dealership Rating
Employee Rating

Very good Excellent service well good communication and clean atmosphere The dealership is awesome. Customer service was awesome as well, everyone was so nice and polite. I will recommend this dealership t More

by deannhernandez1
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

October 03, 2026

Dealership Rating
Employee Rating

Good service,ease of use High five ? ??? good service,no problems I put in enough!!! xxxxxxxx More

by BIGTME44
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

October 02, 2026

Dealership Rating
Employee Rating

I dropped my car off at 7:30 to get serviced, and left it for the day. I tried calling at least 10 times throughout the day to touch base and no one answered or returned a call. I was going to be after hours More

by QHSWEETHEART
Recommend Dealer
No

Other Employees Tagged: Eric Gonzales

September 28, 2026

Dealership Rating
Employee Rating

I was greeted within one minute of walking into the dealership. They got my car in right away for the oil change. I was there maybe 30 minutes. Great overall experience. More

by Cshaver1972
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 26, 2026

Dealership Rating
Employee Rating

They do a great job when I bring my car to have it serviced. I would recommend my family and friends to come there. More

by DEBBIEASHWORTH12
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 25, 2026

Dealership Rating
Employee Rating

The best Good service, always with the sense of responsibility that characterizes this type of business. More

by joseluishernandezmoya99
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 23, 2026

Dealership Rating
Employee Rating

I didn't get the optimum service that I expected this time. The reason for the average rating. More

by eakortia
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales

September 19, 2026

Dealership Rating
Employee Rating

Eric does a great job. Since you started making appointments, it’s been fast and easy to get my oil changed. More

by CINDY7H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2026

Dealership Rating
Employee Rating

They wanted to charge $250 to check my vehicle when it just needed new tires.. More

by VALEYVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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