Lithia Hyundai of Odessa - Service Center

Don’t stand by the mistakes they caused now I’m without a car.A car.A More

We were in and out very quickly. Fastest oil change i’ve had done to my car. Fastest oil change i’ve had done to my car. More

Everyone I encountered was very friendly. The woman at the service desk handled customers and their problems very well. The system for complementary service could be improved. I tried to The woman at the service desk handled customers and their problems very well. The system for complementary service could be improved. I tried to make an appointment, but was unable to speak to a live human. I drove 1.5 hours one way to get there only to wait 3 more hours due to "first come, first served" that i want aware of. A 3 hour wait for that service seems excessive. Also, phone numbers online in several places for service dept connects to a Chevy dealership. They actually gave me the Lithia phone number. More

Great service. Service advisor very courteous and knowledgeable, helped get me a ride home and back to the dealership. Will definitely be going back! Service advisor very courteous and knowledgeable, helped get me a ride home and back to the dealership. Will definitely be going back! More

I love my Hyundai the service department is always so nice and helpful. I highly recommend them, any questions I have are always answered and pricing is always transparent. Thank you for your hard work. nice and helpful. I highly recommend them, any questions I have are always answered and pricing is always transparent. Thank you for your hard work. More

They were very helpful and informative. Very kind and answer any question I had and gave me extra information about the services and the car . They were fast and had me in and out on time . Very kind and answer any question I had and gave me extra information about the services and the car . They were fast and had me in and out on time . More

Great service. Exceptional customer service. Quick and easy no time wasted. Enjoyed the experience. We'll be back Exceptional customer service. Quick and easy no time wasted. Enjoyed the experience. We'll be back More

As my service advisor she is a hard working woman I appreciated for helping me for my flat tire I had got on my 23 Elentra Thanks again 🫶🏽 appreciated for helping me for my flat tire I had got on my 23 Elentra Thanks again 🫶🏽 More

Over 2 hours to get oil changed is rediculous! Maybe get rid of all the salesmen standing around and hire more than 1 technicians. Seriously thinking about going back to Toyota Maybe get rid of all the salesmen standing around and hire more than 1 technicians. Seriously thinking about going back to Toyota More

Eric was amazing as always the other lady in the front was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them and rolling her eyes I haven’t ever had a bad experience in my 6 years there until her I wish I knew her name but Eric great job!! More