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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
884 Reviews
Call Service Center (432) 614-0345

884 Reviews of Lithia Hyundai of Odessa - Service Center

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June 18, 2025

10/10 service. everyone was super helpful & understanding with my situation. great service , will recommend More

by ALLURA.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Morales, Kristine Campbell
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Jun 18, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and recommendation. It's wonderful to hear that our team was able to provide helpful and understanding service during your visit. We're grateful for your feedback and support.

June 18, 2025

Excellent staff, even better management Would recommend to anyone who's looking to get vehicle serviced More

by BACKINTX79
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Kilgore
Report | Print
Jun 23, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience and kind words about our team and management. It's wonderful to know you would recommend us for vehicle service. Your support is truly appreciated!

June 12, 2025

I didn't have no complaint All i can say keep up the good work. I was treated good did not have to wait long More

by FOXIEFRANKIE63
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
Jun 13, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words. It’s great to hear that you felt well taken care of and that your visit was efficient. Your feedback is truly appreciated.

June 10, 2025

I had a 11:00 appointment and stood at the desk for 30 minutes to get checked in other than that was happy with my appointment. More

by rjmor09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for your patience during your recent visit. We're glad to hear you were happy with your appointment overall, and we appreciate you taking the time to let us know about your experience. Your input helps us continue to improve.

June 04, 2025

Great, timely service. Employees were very considerate and thoughtful. Great job, well done and very considerate and courteous. More

by NJTHOMAS100
Recommend Dealer
Yes
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Jun 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words about our team’s service and consideration. We truly appreciate your feedback and are glad to know you felt well taken care of during your visit.

June 02, 2025

Best dealer ship that works with you especially Kristina she worked with me to get a car that I was going to love More

by MARITZARDZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Guzman
Report | Print
Jun 03, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting Kristina’s dedication. It’s wonderful to hear that you found a car you love and felt supported throughout the process. Your kind words mean a lot to our team.

May 30, 2025

Okay okay okay okay too many questions I don’t know you all well enough to rate you. More

by DANLEE102259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

May 25, 2025

Very courteous and helpful. From the girl who checked me in to customer service man that checked me out! More

by bobbycardinal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Morales, Kristine Campbell
Report | Print
May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We're delighted to hear that our team, from check-in to check-out, provided courteous and helpful service. We appreciate you taking the time to share your positive experience with us.

May 23, 2025

The service was fast , efficient and great customer satisfaction and support. Highly recommend for future service! More

by Gallegos3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We’re happy to hear you experienced fast and efficient service, along with great customer support. We look forward to serving you again in the future!

May 16, 2025

I gave Hyundai’s service department a 5-star review because of their exceptional professionalism, efficiency, and customer-focused approach. From the moment I arrived, the staff was welcoming, knowledg More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine, Carol
Report | Print
May 19, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided you with exceptional service and that you felt welcomed and well-informed throughout your visit. It's wonderful to know that we exceeded your expectations, and your feedback motivates us to continue delivering top-tier service. Your trust and satisfaction are incredibly important to us, and we're grateful for your support.

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