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Lexus of North Miami

North Miami, FL

4.6
3,096 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,096 reviews

December 06, 2022

I have known Maria for many years and she’s been telling me I should get a Lexus for a long time until I finally decided to do so. Her knowledge and costumer service is A+. She really helped me narrow down More

by Nicolasrajtman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone, Nicholas Wehby
Dec 07, 2022 -

Lexus of North Miami responded

We are delighted to receive this review of Lexus of North Miami. It means a lot to us to know that Maria helped you find the perfect car for you. She will appreciate your kind words. Thank you for joining the Lexus family! We look forward to working with you again.

December 04, 2022

Maria Morrone 💕🙏 Es increíble persona,vendedora honesta y muy buena en su trabajooo!!! Trabaja con amor y demaciada entrega!! Se la recomiendo pregunten por ella por eso le doy 5 estrellas pq ella se merec More

by marcela2131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Dec 05, 2022 -

Lexus of North Miami responded

Marcela, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Maria y el equipo Lexus of North Miami. Apreciamos el apoyo y esperamos volver a verle en el futuro!

November 30, 2022

Marie my sales advisor was awesome, she was very nice and friendly and she treated me with the upmost respect, her determination is what sets her apart and I love how she goes about and beyond to make sure I More

by Nelsonhilaire_11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Nov 30, 2022 -

Lexus of North Miami responded

We are proud to hear that Marie and the team ensured that you had a satisfactory experience at Lexus of North Miami! Thank you for the 5 stars, and safe travels!

November 29, 2022

Maria was excellent ! Treated me like friend and not just a customer. She explained every question in detail so that i understood and was not left in the blind. More

by jaslindw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Nov 29, 2022 -

Lexus of North Miami responded

Thank you for the review! We're happy to hear that you loved working with Maria. We strive to ensure our customers feel informed and assisted at all steps of the process. Have a nice day, from the Lexus of North Miami team.

November 26, 2022

Huge dealership. Lots of employees always willing to give you the best experience ever. 100% recommended. More

by Carlos S.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Nov 28, 2022 -

Lexus of North Miami responded

Carlos, thank you for the great review! We appreciate the kind feedback and hope to see you back again at Lexus of North Miami. Safe travels!

November 26, 2022

This dealership I have gotten 2 leases from. They have a great selection of inventory! More

by Nicholasmihaiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
Nov 28, 2022 -

Lexus of North Miami responded

We are grateful for your repeat business! Thank you for choosing Lexus of North Miami and for stopping by to review us. Have a wonderful day!

November 21, 2022

I decided to go with Lexus of north miami Collision because of the reviews but I regret my decision, it’s been almost 2 months and my vehicle is still not ready. I dropped off my vehicle on Septemb More

by Lazara niz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deena Porras
Nov 21, 2022 -

Lexus of North Miami responded

Lazara, it's disappointing to receive this feedback. This does not sound like the timely and responsive professionalism I expect from our team, and I sincerely apologize for any delay in communication and in completing the service on your vehicle. I understand your frustration and I'm very sorry we've lost your confidence. I think it's best I step in and address your concerns from here on out. I will search for your contact information and be in touch soon. Thank you, Maria Raspatelly - Collision Manager - 954-443-2770

November 18, 2022

I bought a 2022 Rx and Maria was my sales person she is amazing and she made me feel so welcome and she answers all my questions and she goes over and beyond for her customer and if I could I would give h More

by telisa.stubbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosebella Reyes, Maria Morrone
Nov 21, 2022 -

Lexus of North Miami responded

It's wonderful Maria was able to meet your needs and make sure you went home in a vehicle you're sure to love. Thanks so much for choosing Lexus of North Miami to assist with your 2022 Lexus RX. Enjoy!

November 16, 2022

Super amable trata de que tengas tu carro super sper amable Gracias gracias por ayudarme tanto More

by yailen11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Nov 16, 2022 -

Lexus of North Miami responded

Muchas gracias por decir que nuestro equipo fue amable!

October 31, 2022

At Lexus North Miami I had the best experience in buying a car in long time. At this dealer you can feel welcomed and comfortable at every stage of the buying process. No pressure, no old sale tactics and t More

by karenaa.Scev322edosd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willian Viegas
Oct 31, 2022 -

Lexus of North Miami responded

Congratulations on your new car! It makes our day to hear that William and our team gave you the best purchase experience you have had in quite some time. Thank you for choosing Lexus of North Miami!

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