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Lexus of North Miami

North Miami, FL

4.6
4,319 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,320 reviews

September 30, 2025

Everything was done professionally. Very good service. I hope they keep it up in future More

by Faruk_tokumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Lexus of North Miami responded

We are thrilled to see this review! Thank you for choosing Lexus of North Miami.

September 30, 2025

Jonathan Vellon is excellent service manager but I can not say the same for the mechanic that worked on my car. He left a panel from the back seat loose that i cannot reattach. More

by nicolaoslouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Oct 03, 2025 -

Lexus of North Miami responded

We’re glad Jonathan provided excellent assistance, but we’re sorry to hear about the oversight from our technician. Please feel free to reach out directly to discuss this further and schedule a resolution. Thank you for your feedback, we look forward to addressing your concerns. - Ed Rubenfeld - Service Manager - 305-372-3747

September 29, 2025

St@ff is accommodating and professional. The waiting area is pleasant and the service is good. Recently, I took my car twice to be serviced and both times it was a good experience. Kevin, More

by nonaclara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 01, 2025 -

Lexus of North Miami responded

We’re pleased to hear that Kevin provided such good care during your visit at Lexus of North Miami. Thank you for choosing our business and for sharing your experience. Safe travels ahead!

September 29, 2025

Courteous, knowledgeable and helpful service writer. Certainly there was no problem with a loaner car which was a major asset. More

by sj2010@aol.com
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 01, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with our team at Lexus of North Miami! We are thrilled to hear you were well taken care of. See you next time!

September 29, 2025

Highly recommended. Very happy with the place. Excellent service! Will continue to work with them. More

by shantiangelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Lexus of North Miami responded

Your high recommendation means the world to us. Thanks for choosing Lexus of North Miami above the rest!

September 29, 2025

I called on a Friday regarding the 2025 NX 250 and 3 were available . On Saturday morning all three were just sold. Sierra and the sales manager worked it out a deal for a 2026 NX 350. We left the dealer rid More

by hrkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience! We're so glad we had the opportunity to connect and get you in your new 2025 NX 350. Congratulations and welcome to the Lexus of North Miami family!

September 29, 2025

Everyone was polite and helpful, clean all around, nice amenities. Overall a great Lexus dealership More

by rpalderete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! —Lexus of North Miami Team

September 28, 2025

Kelia is a very professional seller. She is very polite, respectful and helpful. Making bussiness at Lexus of North Miami is a pleasure. Even though you have to wait, you feel relaxed an More

by pazperezc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Lexus of North Miami responded

Thank you for the kind words about our team! We appreciate your business and look forward to seeing you again at Lexus of North Miami. Safe travels!

September 28, 2025

Bobby was great as always I must say he’s a real plus for the dealership. More

by ennmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Lexus of North Miami responded

It is gratifying to read this feedback about Bobby! Thank you for trusting Lexus of North Miami with your business.

September 28, 2025

I had an appt and it took 4 hours to repair my car and also it was extremely expensive . They charged almost $700 for labor. It makes me think is it worth to take to repair or service?? More

by lucia.cordovez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Lexus of North Miami responded

Lucia, we understand that you're upset about the length of time it took to repair your car as well as the cost of labor. We would like to discuss this with you further to see if there's anything we can do to help ease your frustration. Please give us a call when you have a moment. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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