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Lexus of North Miami

North Miami, FL

4.6
4,763 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,763 reviews

March 08, 2026

EXCELLENT! ! The whole team is excellent Can't wait to go back to experience the whole Lexus thing More

by tobaccotom
Recommend Dealer
Yes
Employees Worked With
Service office number eight
Mar 09, 2026 -

Lexus of North Miami responded

We are grateful to have earned your business, Tom. Thanks for taking the time to leave us a review! - The Lexus of North Miami Team

March 07, 2026

Excellent service. Bobby was professional. Loaner was immaculate. I always come here for my service More

by ssbotwinick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
Mar 09, 2026 -

Lexus of North Miami responded

Thank you for the kind words for Bobby. We appreciate your support here at Lexus of North Miami!

March 07, 2026

When I brought my NX350h in for the 5,000-mile service, I had asked about doing an oil change at the same time but was told it wasn’t needed. I understand the standard schedule is every 10,000 miles, but sin More

by vtanx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Amuah-Niamkey
Mar 16, 2026 -

Lexus of North Miami responded

Thank you for sharing your feedback. We understand that you have long-term plans for your vehicle and want to take the best care of it. Please know that we are always happy to accommodate any additional services at your request. If you would like to discuss further or have any other concerns, please don't hesitate to reach out to us. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 06, 2026

Very efficient - i was able to drop off my car and get it back very quickly More

by bcourchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Mar 09, 2026 -

Lexus of North Miami responded

Here at Lexus of North Miami, we are always thankful for positive feedback from our customers. Thank you for your kind words!

March 06, 2026

I do not recommend this dealership at all. I had purchased 1 car prior and the 2nd time when I was buying they were very rude. I was completely disregarded and ignored after signing. Finance d More

by FG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abe Omar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Mejias
Mar 06, 2026 -

Lexus of North Miami responded

I'm truly sorry to hear about your disappointing experience. We pride ourselves on providing friendly and supportive service, so it's concerning to hear that we fell short in this instance. I am deeply troubled by the issues you mentioned regarding our sales and finance departments. It is certainly not acceptable for any of our customers to be disregarded or ignored. If you're willing, I'd appreciate the chance to have a more in-depth conversation and see how I can help make this right for you. Would you mind calling me at your convenience? Thank you, Sean Kamal - General Sales Manager - 786-528-3779

March 06, 2026

Where to start words, can’t explain how excited that I am. I came in with a positive attitude. I let Carlos A Fernandez know what I wanted and what I needed Help With and they provided every service possi More

by Trell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Lexus of North Miami responded

Hi Trell, it's fantastic to hear that Carlos, Abe, and our team helped you with your new 2026 truck and made your experience unforgettable. Thank you for choosing Lexus of North Miami and sharing your awesome feedback!

March 05, 2026

Very professional and knowledgeable about the vehicles, and accommodating to our questions and requests to view them. More

by drewchovanec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Lexus of North Miami responded

Thank you for the glowing review, Drew! We are so glad you enjoyed your experience with our team at Lexus of North Miami. Let us know if we can assist you in the future!

March 03, 2026

We bought our GX from out of state and the process was so smooth. Jaker was amazing to deal with. More

by ABBYPBEATTY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lexus of North Miami responded

We appreciate your positive feedback! We're glad to hear that Jaker made the process of buying your GX from out of state so smooth at Lexus of North Miami.

March 03, 2026

Keep up with a good work good customer service I love the customer service moving fast understanding More

by cbarner58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
Mar 03, 2026 -

Lexus of North Miami responded

The entire team at Lexus of North Miami is so glad we earned your business. Thanks so much for your kind words!

March 02, 2026

It has been a pleasure to work with Luis. He is very professional and extremely helpful in determining the issues with the customer’s vehicle and helping to provide a resolution to resolve th More

by tgwfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 03, 2026 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Luis and our team! We look forward to serving you again at Lexus of North Miami, Faith.

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