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Lexus of North Miami

North Miami, FL

4.6
2,880 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,880 reviews

October 16, 2024

Very professional systematic and understanding. They will try to fully satisfy you with your purchase and advise the best possible options. More

by kamalshahid226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided professional and understanding service. We appreciate your feedback and hope you're enjoying your new purchase!

October 16, 2024

Great help and went out of their way to get it done with minimal hastle More

by ggotfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anders Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Dominguez
Oct 17, 2024 -

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

Oct 17, 2024 -

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

October 16, 2024

Great customer service and support. The service is always superb. My service provider Benny was very friendly, and knowledgeable about the services. More

by erickacharles31
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 23, 2024 -

Lexus of North Miami responded

Ericka, we're delighted to hear that Benny provided you with superb service at Lexus of North Miami. Thank you for the wonderful feedback!

October 16, 2024

The salesman was helpful he listened to me gave me suggestions and options very professional More

by BLAKEJACINTA
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Lexus of North Miami responded

Blake, it means a lot that you are a happy customer! Thank you for choosing Lexus of North Miami.

October 16, 2024

Great communication from my service writer this place do really take care of the customers More

by DRILOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus of North Miami responded

We are glad to hear that our team provided top-notch communication. Thank you for your kind words for us here at Lexus of North Miami.

October 16, 2024

Erick service guy is very profesional and helpful. He explained to me all my car needs. More

by mivajun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The adviser won’t consider to check the car or give time to diagnose the problem. I been with the dealer over 14 years and I have 3 car. He doesn’t try to see who is the client or give some attention the More

by oceanfrontblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us. It's disappointing to hear that our service didn't meet the standards you've come to expect over the years, especially as a loyal customer. We value your long-term relationship and would like to address this issue directly. Please reach out at your convenience so we can make things right for you. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 15, 2024

I’d like to give a huge shout out to my salesperson Alex! I came into Lexus just to browse and ended up actually purchasing a vehicle. Alex was patient and listened to all of my needs and concerns. Lexus of More

by dionne shackelford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Lexus of North Miami responded

Dionne, thank you for the shoutout to Alex and your kind words about Lexus of North Miami! We're delighted to hear that he made your experience a positive one. Enjoy your new vehicle!

October 14, 2024

Great service, appointment on time, necessary information excellent. Notifications for car status impeccable. Very good service overall. More

by magaci1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
Oct 15, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami provided timely and excellent service. We appreciate your feedback and look forward to serving you again in the future!

October 14, 2024

Benny is an asset for your company. Excellent and effective service. Thank you for everything More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 15, 2024 -

Lexus of North Miami responded

Carlos, thank you for leaving Lexus of North Miami a five-star review! We agree Benny is undoubtedly an asset to our team, and we'll surely pass your kind words along. See you next time!

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