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Lexus of North Miami

North Miami, FL

4.6
2,689 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,689 reviews

September 11, 2024

I would like to thank Bobby for always providing good customer service. Most important Bobby listen, when I inform him about my car. More

by CAMPOSSHARON1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience! We're glad to hear Bobby provided excellent service and listened to your concerns at Lexus of North Miami. We appreciate your support!

September 11, 2024

Clean and spacious showroom. Accessable food court. Pleasant air temperature. Nice reception and greetings from everyone. More

by zsalgado4@gmail.com
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lexus of North Miami responded

Thank you for highlighting the clean showroom and welcoming atmosphere at Lexus of North Miami. We're glad to hear you enjoyed your visit and hope to see you next time!

September 11, 2024

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by RSINGER4
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept. - excellent.
Sep 12, 2024 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you.

September 11, 2024

Everything was very easy and fast. Excellent Service at the highest level. Thank you. Contact More

by badriakubardia9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anders Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Dominguez
Sep 12, 2024 -

Lexus of North Miami responded

We are pleased to hear that your experience at Lexus of North Miami was fast and easy! Thanks for sharing, and we'll see you next time.

September 11, 2024

El mejor servicio con el mejor vendedor Carlos Fernández. Muy profesional, se los súper recomiendo! More

by ODALYS6649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lexus of North Miami responded

Odalys, felicidades por su nueva compra! Gracias por elegir hacer negocios con Carlos en Lexus of North Miami. Nos contenta saber que su experiencia ha sido positiva!

Sep 13, 2024 -

ODALYS6649 responded

Gracias por tener vendedores profesionales como Carlos A Fernández su atención para con mi persona fue excelente

September 10, 2024

We were treated with respect and professionalism, and appreciate all of the wonderful customer service we received. More

by coxios
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of North Miami provided respectful and professional service. We appreciate your support!

September 10, 2024

Our salesperson Tyrie did well. He was hampered by the inferior performance of the management team. After purchasing the most expensive car that Lexus offers at full sticker price, More

by johnh20
Recommend Dealer
No
Employees Worked With
Roman Santana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Lexus of North Miami responded

John, I'm sorry to hear about your experience with our management team. We strive for excellence in customer service and it sounds like we fell short here. I'd appreciate the opportunity to address your concerns directly; please reach out when you can. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

September 07, 2024

Ronald Campos, his efficient service and spectacular collaboration!!! He is dedicated to solving or answering the client's concerns!!! And he keeps you informed of the service even if he sends you a tex More

by MARILIN VIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RONALD CAMPOS servicios de carro
Sep 09, 2024 -

Lexus of North Miami responded

Marilin, we're delighted to hear about your positive experience with Ronald at Lexus of North Miami! Thank you for sharing such detailed feedback. Enjoy driving your Lexus NX 250!

September 02, 2024

Was very good we were happy with all information and help and kindness of everyone More

by geidyvalladares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lexus of North Miami responded

Geidy, it means so much to us to see your review! Thanks from the team at Lexus of North Miami.

September 01, 2024

Evan was a gentleman and handled our business very professionally. We are very satisfied with our purchase, and feel like we have received excellent service. More

by coxios
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that Evan provided excellent service and professionalism at Lexus of North Miami. Enjoy your new purchase!

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