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Koons Ford of Annapolis - Service Center
Annapolis, MD
1,094 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,094 Reviews of Koons Ford of Annapolis - Service Center
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July 03, 2025
Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. More
by JKINNE0
Verified Customer
June 30, 2025
Jordan was a great service advisor. Very friendly and knowledgeable of the process. Koons Annapolis has a great service department. They have serviced my cars for many years (i.e., ' Very friendly and knowledgeable of the process. Koons Annapolis has a great service department. They have serviced my cars for many years (i.e., '04 Navigator, '16 MKS and '22 F-150). More
by DKENT713
Employees Worked With
Jordan
June 28, 2025
Nav towed to dealer on Wednesday. No clear communication on 1) the problem or 2) timeline No clear communication on 1) the problem or 2) timeline More
by SHAWN96
Employees Worked With
June 27, 2025
Great service Great people Mike Tres is superior and his timing is always perfect . Thanks timing is always perfect . Thanks More
by bandaidone
Employees Worked With
June 26, 2025
My first time with Koons. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. More
by BSCHRONIGER
June 25, 2025
Koon Ford does an outstanding job of service on my 2016 Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues. More
by MALEVETT
Employees Worked With
June 25, 2025
Great customer service and vehicle service as well. Always accommodating to meet out schedules.. Quick and easy! Always accommodating to meet out schedules.. Quick and easy! More
by STORMYHDR
Employees Worked With
June 25, 2025
I've been coming to Mike Treas for years and he never fails to provide excellent service! fails to provide excellent service! More
by TRAYHART
June 19, 2025
Service for my 2012 Ford Mustang Boss 302 was efficient and without issues. Just a simple oil and oil filter change. and without issues. Just a simple oil and oil filter change. More
by Andy B.
Employees Worked With
June 16, 2025
MIKE Trece is my Ford representative and I feel he treats me extremely well when I come in. I am a contractor who uses my T250 work man every day and he knows the importance of getting my vehicle back to me me extremely well when I come in. I am a contractor who uses my T250 work man every day and he knows the importance of getting my vehicle back to me ASAP so I would like to give a big shout out to MIKE Trece in Annapolis Ford. Thank you for all your help More
by ALANHARTMANJR
Employees Worked With
