Koons Ford of Annapolis - Service Center

Hannah Goldbeck was fantastic in walking us through the process of getting our hand controls installed in our Ford Bronco Sport. process of getting our hand controls installed in our Ford Bronco Sport. More

I would recommend Chris as a sales man. I had to return the vehicle for work. They could have vacuumed it since I was put out 3 days without a vehicle. They did fill her up with gas. I like I had to return the vehicle for work. They could have vacuumed it since I was put out 3 days without a vehicle. They did fill her up with gas. I liked the entire process until the warranty part. That was pretty aggressive, and at that point I was ready to go. I guess I am glad I got the extended warranty. We will see if it was worth it! More

When I take my car in for service I always hope I get Mike Treas! Mike Treas! More

Caleb was a consummate professional and outstanding as always. Thank you for the personalized service, well done. always. Thank you for the personalized service, well done. More

Always feel like a valued customer here,from the time I walk in the door till I complete the deal. Derrick is the best to deal with. walk in the door till I complete the deal. Derrick is the best to deal with. More

Earl Mosby totally made my experience a great one! He and Jordan Mosby ensured my company's vehicle was serviced quickly and efficiently. As a matter of fact, they worked to position the vehicle's s He and Jordan Mosby ensured my company's vehicle was serviced quickly and efficiently. As a matter of fact, they worked to position the vehicle's service in a way to move it quickly since I missed the shuttle bus back to my office. Bottom line: They genuinely cared about MY time! Without asking or prompting, they just acted with such care. Koons Ford has some great people making them look good. These types of experiences keep me loyal to Koons. Great team! More

Koons Ford has an excellent atmosphere and wonderful staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl staff. The Lounge is comfortable with free coffee and water. My service advisor was prompt with communicating to me about the status of my car. Earl Mosby was great. More

Good service from Andrew in the service department and from Kevin in the body shop from Kevin in the body shop More

Koons Ford always has top notch customer service! They return your vehicle clean and ready to roll. They return your vehicle clean and ready to roll. More

My recent visit for service was just asI have come to expect from Koon’s Lincoln Ford -prompt, professional, high a quality service. expect from Koon’s Lincoln Ford -prompt, professional, high a quality service. More