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Koons Ford of Annapolis
Annapolis, MD
1,503 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,503 reviews
March 22, 2025
Staff is great and knowledgeable. Salesman, Chris D. was spot on and got in and out quickly was a new vehicle. Salesman, Chris D. was spot on and got in and out quickly was a new vehicle. More
by MADDENRD
Verified Customer
March 21, 2025
Very pleased with overall service at Koons Ford of Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. More
by GGEVAUDAN
March 21, 2025
Great service and communication. Received my car back as promised. Will do service with Koons again. Received my car back as promised. Will do service with Koons again. More
by bwaugh9
Employees Worked With
March 21, 2025
Chuck was Great! Easy to work with, had everything prepared upon my arrival, made the transaction seamless. The entire staff was professional, from the lady at the fr Easy to work with, had everything prepared upon my arrival, made the transaction seamless. The entire staff was professional, from the lady at the front desk, to Chuck, the GM Michael and Dave in finance. Will defiantly do business with Koons of Annapolis and Chuck as well. More
by cktlax
March 20, 2025
Koons not only had the model I was looking for, they had both options I wanted to drive. There was no pressure in buying anything and the sales professional was happy to answer all my questions. Once I d both options I wanted to drive. There was no pressure in buying anything and the sales professional was happy to answer all my questions. Once I decided to buy, they were amazing, helped with all the questions and took my trade-in, easy peasy (it was in the shop at another dealer). They went way above and beyond to get me into my dream car, all positive and no pressure. More
by Abbratton22
March 19, 2025
Very professional staff. The Koons Team always goes out their way to make sure you are satisfied. The Koons Team always goes out their way to make sure you are satisfied. More
by Arussoibew747
March 18, 2025
Great experience for me, overall. Grandon allard and Koons Ford are the best. And I love my new car. Grandon allard and Koons Ford are the best. And I love my new car. More
by jewithe
March 16, 2025
Always great service! Appreciate the customer service and quality of work performed at Koons of Annapolis. Appreciate the customer service and quality of work performed at Koons of Annapolis. More
by miketerp1
Employees Worked With
