Koons Ford of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,283 reviews
Very nice dealership and the customer service is excellent. Chuck greeted me the first time I step foot out my car. excellent. Chuck greeted me the first time I step foot out my car. More
Chuck was great to work with. He listened to my needs and made the whole process smooth and fun! Would definitely recommend my friends to him. The entire dealership staff from sal He listened to my needs and made the whole process smooth and fun! Would definitely recommend my friends to him. The entire dealership staff from sales to financing (Terri and Andres) were super easy to work with and provided excellent customer service. I have bought a few vehicles in my time but this was by far the best experience I have had. More
Mike and Earl are always all business. ..in and out with detail and any explanations needed. They are the Best. ..in and out with detail and any explanations needed. They are the Best. More
Thanks to Chuck and Terri, I got my dream car and the process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, re process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, respect for my limitations, full explanation on all details, and everyone was just so incredibly kind! I didn’t for one second feel as though I was being tricker or conned as you sometimes feel at a dealership in my experience. This was just hands down the best. Thank you all SO much, I am so happy! More
Quick, no xx, fair. They got me in and out in record time and kept everything transparent. They got me in and out in record time and kept everything transparent. More
Super friendly and helpful. I really felt like they were trying to get me the best deal possible! I really felt like they were trying to get me the best deal possible! More
Chuck made me feel at home and made the car buying experience comfortable and fun. I will find him again for my next purchase. experience comfortable and fun. I will find him again for my next purchase. More
Service appointments for adaptive vehicle are convenient and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area More
Koons was efficient, friendly, timely and cost effective in providing great service on my Focus in providing great service on my Focus More
The dealership still has considerable delays for things like a simple oil change, but has really come through for more significant issues. Mike Treas went above and beyond to find the needed parts to repa like a simple oil change, but has really come through for more significant issues. Mike Treas went above and beyond to find the needed parts to repair my steering and again to repair my throttle body. More