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Koons Ford of Annapolis
Annapolis, MD
1,513 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,513 reviews
October 11, 2024
The service rep was knowledgeable and courteous. The communication was thorough throughout the service process. The communication was thorough throughout the service process. More
by donald.parr
Verified Customer
October 11, 2024
Earl in ten service department is amazing and truly customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe More
by JOESME
October 11, 2024
Charlita is awesome! Great buying experience, told her what I wanted and she found it! Second vehicle I’ve purchased from Charlita! Great buying experience, told her what I wanted and she found it! Second vehicle I’ve purchased from Charlita! More
by JMPARENT
Employees Worked With
October 10, 2024
I have been using Koons Forf of Annapolis for 30 years. They kept my Explorer running for 25 when I finally donated it. I bought another Ford from them so I must be a satisfied customer. They kept my Explorer running for 25 when I finally donated it. I bought another Ford from them so I must be a satisfied customer. More
by amyers4546
Employees Worked With
Don’t remember
October 10, 2024
The service rep and the technicians were great. Fixed my issue and educated me about how to keep my vehicle in good shape. Fixed my issue and educated me about how to keep my vehicle in good shape. More
by WILL.A.REYNOLDS
Employees Worked With
October 10, 2024
Pleasure to do business with Koon’s Ford of Annapolis. Staff was great to deal with. Staff was great to deal with. More
by robertb770
Employees Worked With
October 10, 2024
Thank you Mike Treas another great service visit. We are always pleased with the service at Koons. We are always pleased with the service at Koons. More
by MELINDAASHWORTH
Employees Worked With
October 10, 2024
Koon's entire staff always helpful and the job get done and done correctly. For Ownership and Ford Corp I consider this rating policy (dealerrater.com) extensive and a real pain! and done correctly. For Ownership and Ford Corp I consider this rating policy (dealerrater.com) extensive and a real pain! More
by JOANLANIER
Employees Worked With
October 10, 2024
Terrific Experience. Ronnie Johnson found the exact F 250 I was looking for and had it picked up and delivered to Annapolis. In a few days, had it customized and ready Ronnie Johnson found the exact F 250 I was looking for and had it picked up and delivered to Annapolis. In a few days, had it customized and ready for pickup. Financing was a breeze, with Dave Miller. Highly Recommend. More
by moquinn
October 08, 2024
They found me a vehicle and had it shipped to Annapolis. Fair price and good service except they tried to change price of the extended warranty at closing. Told them I would walk and they reverted to what Fair price and good service except they tried to change price of the extended warranty at closing. Told them I would walk and they reverted to what they promised. Have not used service dept yet. More
by markfeeney
Employees Worked With
