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Koons Ford of Annapolis
Annapolis, MD
1,513 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,513 reviews
November 12, 2024
Love me some Koons Ford of Annapolis. ESPECIALLY EARLY MOSBY. He is wonderful. However, my vehicle did end up with one of the tire sensors dislocated after the drive shaft work was c ESPECIALLY EARLY MOSBY. He is wonderful. However, my vehicle did end up with one of the tire sensors dislocated after the drive shaft work was completed. I need to hear back from someone to get this addressed as it was clearly an issue that surfaced when I drove off the lot. More
by JACQUI.CARPER77
Verified CustomerEmployees Worked With
November 09, 2024
Koons Ford is where I purchased the vehicle and the only place I trust to service the vehicle. The vehicle is 13 years old, low mileage and still performs as well as the day I drove it out of the showroom. place I trust to service the vehicle. The vehicle is 13 years old, low mileage and still performs as well as the day I drove it out of the showroom. Mike Treas has been my service advisor for most of this time and a trusted automotive service advisor. I don't even consider another automotive service when this one has always met or exceeded my expectations. More
by FRANKCANINE
Employees Worked With
November 09, 2024
All of the sales and the shop personnel were wonderful to work with. We would recommend this dealership to all of our friends! work with. We would recommend this dealership to all of our friends! More
by BKSTANFORD
November 08, 2024
Service contact was quite good. Kept me well informed & did his best to have my work handles as quick as possible. Kept me well informed & did his best to have my work handles as quick as possible. More
by paul@PAULMURPHYANNAPOLIS.com
Employees Worked With
Other Employees :
My service guy--forget name but I'm sure on my invoices.
November 08, 2024
My experience at the Koons Ford of Annapolis was excellent. Easy no-hassle process. We were in and out within a couple of hrs once we found the vehicle we desired. excellent. Easy no-hassle process. We were in and out within a couple of hrs once we found the vehicle we desired. More
by DESHAWN.KITTRELL
November 06, 2024
KOONS was fantastic- fair by the customer, gracious for our business and honest to their word. Facility was clean, professional and efficient. our business and honest to their word. Facility was clean, professional and efficient. More
by Lauren.gray09
Employees Worked With
November 06, 2024
I got a beautiful Bronco Outer Banks with a soft top! Love it so much! Love it so much! More
by kickitkids
Employees Worked With
November 06, 2024
Exactly the type of help and cooperation I was in need of no extra salesmenship just attention to detail and my needs no extra salesmenship just attention to detail and my needs More
by JLSUITE
November 06, 2024
The salesman was courteous and helpful. The financial process was fair and I felt my questions were answered. The financial process was fair and I felt my questions were answered. More
by JNIEWOOD0
Employees Worked With
November 06, 2024
The guest who attended to me by name Darrick was amazing. i was able to drive out with my car with no stress Same day i was able to drive out with my car with no stress Same day More
by eyongtebid
Employees Worked With
Other Employees :
Darrik
