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Koons Ford of Annapolis
Annapolis, MD
1,414 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,414 reviews
March 02, 2023
As always, easy process and fast service. The work was done as expected and on time The work was done as expected and on time More
by mkucharski9
Verified CustomerEmployees Worked With
March 01, 2023
Darrick, could not have been more helpful or knowledgeable, all around a good guy will recommend him to any friend who would be in the market for a new car or truck. knowledgeable, all around a good guy will recommend him to any friend who would be in the market for a new car or truck. More
by tomrob4452
Employees Worked With
March 01, 2023
Koons Ford is a great place to service your car. I know I can trust them to keep me on the road I know I can trust them to keep me on the road More
by JOHN.24FIT
Employees Worked With
Other Employees :
Jay Burger, Tedd Bodnar, Angela Miller, Andrew Schneider
February 28, 2023
Always liked this dealer but service prices are out of control. This last time you wanted $3800 for work that a non dealer did of $1500 with Oem ford parts, then you still charged me $200 to look at it , control. This last time you wanted $3800 for work that a non dealer did of $1500 with Oem ford parts, then you still charged me $200 to look at it , I’ve been long time customer , help me out More
by CEMNCAL2
Employees Worked With
Andrew Schneider
February 25, 2023
Always helpful and do a good job. Appreciate the fact that they let me keep my truck there for a week when I became sick and could not pick it up. Thank you! Appreciate the fact that they let me keep my truck there for a week when I became sick and could not pick it up. Thank you! More
by DEBBIE36
Employees Worked With
February 25, 2023
My Sales person Charlita was awesome. I also appreciate that your staff found an issue with my lighting before I took delivery. I ended up bringing my adult son to the dealership so he I also appreciate that your staff found an issue with my lighting before I took delivery. I ended up bringing my adult son to the dealership so he could buy a used F-150. More
by BART6
Employees Worked With
February 24, 2023
Darrick made the process quick and easy. Helped me find the right Bronco to fit my driving needs! Helped me find the right Bronco to fit my driving needs! More
by brian@neighborhoodsigns.com
Employees Worked With
February 24, 2023
They did a good job, everything went well. Mike Treas, always, has a takes care of my car. Mike Treas, always, has a takes care of my car. More
by suzlehnert
Employees Worked With
February 24, 2023
All went out of their way to make the whole experience easy, quick and for our benefit. easy, quick and for our benefit. More
by SRPEANUT1
February 24, 2023
Service was completed in the time expected. It would be nice if the dealership could charge EV cars being held overnight so we can pick up the car with a charged battery. It would be nice if the dealership could charge EV cars being held overnight so we can pick up the car with a charged battery. More
by DTYANG69
Employees Worked With
I don't see my advisor
