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Koons Ford of Annapolis
Annapolis, MD
1,774 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,774 reviews
February 23, 2026
Ezcellent service and great communication. Easy scheduling, timely service and friendly and helpful staff and personnel Easy scheduling, timely service and friendly and helpful staff and personnel More
by MMATSON
Verified Customer
February 22, 2026
Very professional interaction during my purchase and very efficient and trustworthy especially with Evan , my sales representative. He was great! efficient and trustworthy especially with Evan , my sales representative. He was great! More
by coggiwg
February 19, 2026
TPMS went off within 20 miles. Oil change required warning went off with a couple days. Obviously neither reset. Oil change required warning went off with a couple days. Obviously neither reset. More
by john.krozack
Employees Worked With
February 18, 2026
My salesperson, Charlita Hearn made my car purchase very easy for me, as an out of state buyer. When I had extra questions, she went out of her way to assist me. My car was prepared and ready to go when pro easy for me, as an out of state buyer. When I had extra questions, she went out of her way to assist me. My car was prepared and ready to go when promised. The deal was friendly and painless. More
by whn3
February 18, 2026
The salesman went out of his way to make sure that everything went smoothly which I appreciated. everything went smoothly which I appreciated. More
by peter.mulcahy
Employees Worked With
February 18, 2026
Darrick Tolliver wend beyond what I would have expected from a sales person. Absolutely amazing service from a sales person. Absolutely amazing service More
by tervon
Employees Worked With
February 18, 2026
Always prompt service and quality repairs I can count on. No unnecessary up-selling either. Nice lounge and free hot drinks as well. No unnecessary up-selling either. Nice lounge and free hot drinks as well. More
by larry.v
February 15, 2026
Quick and pleasant buying experience. Chuck Greenlee was great to work with. Would definitely recommend Koons Ford of Annapolis and Chuck Greenlee. Chuck Greenlee was great to work with. Would definitely recommend Koons Ford of Annapolis and Chuck Greenlee. More
by polvani
Employees Worked With
February 15, 2026
Work was performed as explained and completed within the time frame. Thanks for giving the car a bath! time frame. Thanks for giving the car a bath! More
by swsider
February 14, 2026
I found the sales people very professional and friendly, and I found the finance department very manipulative , deceiving, and dishonest. and I found the finance department very manipulative , deceiving, and dishonest. More
by daviddehenzel
Employees Worked With
