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Koons Ford of Annapolis
Annapolis, MD
1,674 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,674 reviews
October 31, 2025
They were very kind and they were also very helpful and it took less time to fix than they estimated. it took less time to fix than they estimated. More
by BLASTIT6
Verified CustomerEmployees Worked With
October 30, 2025
I was in and out at a reasonable time with the service of my vehicle. my vehicle. More
by CHRISWADE0601
Employees Worked With
October 26, 2025
Drove to Koon's Ford from Virginia to purchase my 2017 Infiniti Q60. The best customer service I've received in any dealership. Their service and price of vehicles are unmatched. Great team in Brandon lan Infiniti Q60. The best customer service I've received in any dealership. Their service and price of vehicles are unmatched. Great team in Brandon land Terry. Definitely an A+ team that I would recommend. This team knows how to look out for their customers with unbeatable pricing and flexibility to ensure customer satisfaction. More
by mark.halog0459
October 25, 2025
Ameen was w wonderful salesperson. Akeem was nice, thoughtful, and very positive about the criteria my husband was requesting in the Lincoln. It was nice to see a young person take c Akeem was nice, thoughtful, and very positive about the criteria my husband was requesting in the Lincoln. It was nice to see a young person take care of his customer. A true asset to Koons Ford of Annapolis dealership. More
by duswms
October 19, 2025
Good service. Good job of understanding customer issues, identifying problem and explaining needed repairs. Fair pricing. Good job of understanding customer issues, identifying problem and explaining needed repairs. Fair pricing. More
by CLEARSKY2002
October 19, 2025
Attentive team of professionals who do a great job taking care of my vehicle. I have been taking my vehicles to Koons for over 10 years. care of my vehicle. I have been taking my vehicles to Koons for over 10 years. More
by LIONEL_EARL
October 17, 2025
Always as expected. Professional service advisers. The lot runners need more supervision as they are often just chatting with each other instead of serving customers. Professional service advisers. The lot runners need more supervision as they are often just chatting with each other instead of serving customers. More
by ROPER.ROBERT.W
Employees Worked With
October 16, 2025
The service center did a fantastic job and was very responsive to my questions. Mike Treas was great to work with. responsive to my questions. Mike Treas was great to work with. More
by Rsnkwch
Employees Worked With
October 15, 2025
Our sale person Chuck was very knowledgeable and friendly. He went above and beyond. Very impressed with the dealership overall. This was my first time purchasing from Koons and I will choose them a friendly. He went above and beyond. Very impressed with the dealership overall. This was my first time purchasing from Koons and I will choose them again in the future. More
by antizen
Employees Worked With
