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Koons Ford of Annapolis

Annapolis, MD

4.5
1,472 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,472 reviews

March 12, 2025

The dealership is clean, inviting, with no pressure. But Margo did everything she could to find me the Maverick I was looking for. Love it! More

by stevo5149
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Margot, Terri
March 12, 2025

I was not happy with my Service. I was charged an additional half hour fee for having a lug nut lock on my wheels and stated that because of the lugnut lock, it would take them extr More

by CWSHILES
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Mike Treas
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Patient, honest and kind. A unicorn in the world of used car sales. Thank You Nathan! More

by BLATHERATME
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
March 08, 2025

They mad buying a car easy Terri in financing and Brandon were amazing and made me feel at home even helped me move my things to the new car you don’t find that kind of help Thank you guys! More

by armwilliams13
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brandon Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri
March 08, 2025

We find the dealership to be honest and straightforward, the service manager ( Mike Treas) is willing to listen and work with us to keep our vehicle running great. More

by GWESTLUND13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Great great great great great great great great great great CGREAT GREAT GREAT GREAT GREAT More

by robertgjohnson048
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Had a great experience in turning in my leased Lincoln Nautilus and bought a brand new 2025 For Explorer Platinum. More

by PMARTINI71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

The buying experience was easy but given a 90 day warranty with transmission issues was a nightmare! Our vehicle was in shop twice in first 30 days. Zero communication! I had to call multiple times a More

by kelly_mmandeville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Teed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

I recently purchased a new Ford F150 and Chuck Greenlee, our sales person, provided excellent service for a very smooth transaction. Very happy all around with Koon Ford of Annapolis. More

by mike@tbparts.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Working with the Koons team was very easy, quick and made the purchase of a new F150 very easy. More

by sscharf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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