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Koons Ford of Annapolis
Annapolis, MD
1,684 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,684 reviews
November 12, 2025
Ameen was very helpful; he took the time to find use the car we wanted car we wanted More
by JOSEPH.DINCHER
Verified CustomerEmployees Worked With
November 10, 2025
Chuck Greenlee was amazing and helped my wife and I get int our new '25 Bronco int our new '25 Bronco More
by scott@lighthouse-insurance.com
Employees Worked With
November 09, 2025
The experience was pleasant and service time was acceptable. I am use to someone coming to my car but lately I get out because no one comes directly to the vehicle to check me in. acceptable. I am use to someone coming to my car but lately I get out because no one comes directly to the vehicle to check me in. More
by LYONSPRIDE2010
Employees Worked With
November 07, 2025
Although I didn’t get what I wanted for my trade, the folks at koons ford really did everything they could to make sure that I got where I needed to be! folks at koons ford really did everything they could to make sure that I got where I needed to be! More
by G.W.
November 06, 2025
I had a great experience working with Derrick purchasing my Ford Bronco. I advised him what I was looking for and he went and found it for me. Very seamless process my Ford Bronco. I advised him what I was looking for and he went and found it for me. Very seamless process More
by Bryan082
Employees Worked With
November 06, 2025
One: there was never a clear understanding of all the options that were ordered. For instance, ordered the xlt package but never on the order that was finalized did it state the component parts. two: t options that were ordered. For instance, ordered the xlt package but never on the order that was finalized did it state the component parts. two: thought i ordered the tonneaux cover and the bed liner but that wasn’t in the package, exactly the sort of thing that got up my nose about listing stuff and not just listing packages… was told inclusion would delay delivery by three months (this was after delivery) and even though I stated I wasn’t in a big hurry to get the truck. Next issue: What are the alleged points that are supposedly included. Bought the cover (rather expensive for what it was), but no points were applied to the purchase … then no points were allowed to install it since the service department doesn’t allow for them. S o what good are they? At that point, I took the cover home with me… Service wanted 220 bucks for a half hour job…I installed it myself… also had a bed installed. three: you would do a lot better if you were straight forward doing business. .. and not dancing around issues… Finally, time was not taken to give me a short explanation of all the options on the truck and all the things that needed setup As for the rest, getting the payment and all of the administrivia taken care of was well done and we appreciated the professionalism in that regard. More
by emann3
November 05, 2025
Everyone is so warm and helpful! I love my new vehicle and highly recommend my salesman Chris Dugovich. I love my new vehicle and highly recommend my salesman Chris Dugovich. More
by kbgold3
November 05, 2025
Service was fairly quick with a friendly staff. Will bring my Bronco back there again for service. Will bring my Bronco back there again for service. More
by Gerry Takahashi
Employees Worked With
November 03, 2025
Straight forward, no hassle. Evan was great salesman, showed me all the options I asked about and the costs of the different packages. I told him what I was looking to spend and Evan was great salesman, showed me all the options I asked about and the costs of the different packages. I told him what I was looking to spend and he found a vehicle that met my needs at my price. More
by mikeb3040
Employees Worked With
