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Koons Ford of Annapolis
Annapolis, MD
1,797 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,797 reviews
March 24, 2026
No pushy tactics, car ready for test drive as scheduled, car condition as was advertised car condition as was advertised More
by jimharvey1258
Verified CustomerEmployees Worked With
March 23, 2026
I really had a great experience at Koons Ford of Annapolis. The service reps are courteous and friendly. Annapolis. The service reps are courteous and friendly. More
by BLR256
March 20, 2026
We had a positive experience buying our F150. The dealership sales team was professional and they took the time to explain all details, answered our questions and didn't pressure us. The entire p The dealership sales team was professional and they took the time to explain all details, answered our questions and didn't pressure us. The entire process was smooth and stress-free. More
by The Luby Willis family
March 20, 2026
service manger excellent communication and in and out same day good attitude polite and courteous same day good attitude polite and courteous More
by DANNYNUCCI1
Employees Worked With
March 20, 2026
I really had a great experience at Koons Ford of Annapolis. Nathan Gray was my salesmen and he was great. I would recommend Koons Ford of Annapolis! Annapolis. Nathan Gray was my salesmen and he was great. I would recommend Koons Ford of Annapolis! More
by Patrice Jackson
Employees Worked With
March 18, 2026
Fast and very reliable customer service. The service reps are courteous and friendly. I trust the service they render. The service reps are courteous and friendly. I trust the service they render. More
by MINRAWILLIAMS
Employees Worked With
March 17, 2026
Good communications is very important when dealing with automobile repair and service. Koons service personnel did a great job. automobile repair and service. Koons service personnel did a great job. More
by Windjammer
March 16, 2026
From the moment I arrived for my appointment the service department was ready and willing to help with my concerns. He took notes and even read everything back to me before I left. Two days later (as promi department was ready and willing to help with my concerns. He took notes and even read everything back to me before I left. Two days later (as promised) I received a call that my vehicle was ready for pick-up. My vehicle was ever ran as smoothly as it currently does today. Earl even called me a day later to make sure we were all good. You talk about white glove service , well Koons Ford of Annapolis gives you just that. I can’t recommend this dealer enough. More
by Kloth, Kaelyn 001
Employees Worked With
