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Koons Ford of Annapolis
Annapolis, MD
1,751 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,751 reviews
January 28, 2026
Koons Ford Lincoln of Annapolis is a great place to do business. I highly recommend them. business. I highly recommend them. More
by JOHN.POWELL27X
Verified Customer
January 25, 2026
Seamless process and Chuck the salesman worked with me until we found the right truck. until we found the right truck. More
by rgrahamgla
January 25, 2026
Always a great experience! I’ve been bringing in my Bronco for the last year and from the greet when I pull in to when I check out is a flawless experience. I’ve been bringing in my Bronco for the last year and from the greet when I pull in to when I check out is a flawless experience. More
by mstoller1973
Employees Worked With
Marty Horner
January 23, 2026
Chuck made the car buying process easy. He’s always available to answer all my questions that pop up after I drove the car home! He’s always available to answer all my questions that pop up after I drove the car home! More
by eileenf
Employees Worked With
January 22, 2026
Mike T. was great as usual. They took care of my truck and got me out the door. was great as usual. They took care of my truck and got me out the door. More
by LAX2100
January 19, 2026
Never had a problem with anyone. . Everyone I ever delt with has been polite and friendly. Always someone knowledgeable around to answer a question. . Everyone I ever delt with has been polite and friendly. Always someone knowledgeable around to answer a question. More
by LEONABUSIJA
January 17, 2026
My car came out of an oil change with all alarms on and steering not working. Had to be towed to Koons. Everything was fixed but this was a huge pain and I was not able to drive for a weekend since service steering not working. Had to be towed to Koons. Everything was fixed but this was a huge pain and I was not able to drive for a weekend since service was not open. Very disappointed in workmanship on an easy oil change. More
by ransone5
Employees Worked With
Caleb
January 15, 2026
I am so pleased with my purchase and for having Mr. Nathan Gray to assist me! He has been so helpful and really made this process enjoyable! I look forward to working with him in the future. In additio Nathan Gray to assist me! He has been so helpful and really made this process enjoyable! I look forward to working with him in the future. In addition, the overall atmosphere of the dealership was pleasant and the salespeople were friendly. More
by AF
Employees Worked With
January 14, 2026
Always happy that Mike Deas is our service manager. Koons Ford overall has provided a consistently good customer experience. Koons Ford overall has provided a consistently good customer experience. More
by RJMORGAN1947
Employees Worked With
