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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,124 Reviews

5,124 Reviews of Klaben Ford Lincoln - Service Center

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December 19, 2024

Kim is awesome! !! Kim has been great with me and my vehicles over the years and I would not take or trust my assets with anyone else. She’s the best! More

by dcdjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Dealing with Ali Kight is a pleasure. Customer service is second to none at Quick Lane, I've been going there for over 10 years and they don't disappoint. More

by CHRISTOPHER_A_COOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alisea Kight
December 18, 2024

Ali was great and very helpful! ! I was able to get my jeep fixed and little hassle. More

by ashes1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service is always convenient, The team over there really respects my time. Mobile service guys are very friendly. More

by DHauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Had another great experience with Mike in service. They come right to my house for service! More

by Sprague88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Klaben did their usual great job on my car and had it done and ready for me at the time Mike quoted. And I can honestly say that every service advisor I've worked with does a very good job. More

by mactech44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

The staff at Klaben is always friendly and willing to provide great customer service. I always try to schedule with Mona because we have a good rapport with each other. More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Well I apologize to Mike. Been since October but i guess a little late. Was getting my f250 serviced and told Mike that I get a long crank at times. Well he was on top of it t More

by Firegav66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Brandon is awesome! I never have any problems at quicklane and highly recommend this place More

by Raewolford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I planned my visit for the hour appointment but the whole service department was backed up. Thankfully Rob was very helpful and explained the situation. After being very sorry for the situation Rob got me a More

by jgrigas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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