Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,996 Reviews

4,996 Reviews of Klaben Ford Lincoln - Service Center

Sort by
March 08, 2024

Great customer service from Justin! Explained everything done in detail and was very polite! Quick Lane has a solid employee! More

by jordanbedell18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Russell
March 08, 2024

First experience with Service Department. Excellent Service. Shelby was great. She listened to all my concerns More

by dianac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

I truly appreciate the customer service provided by Klaben and especially Mona. We have built a good rapport over the years and I don't feel intimidated when discussing needed services. More

by tariann9
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Mona has always taken cae of my vehicle needs and done a great job communicating with us More

by Markhulthen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

I have dealing with this dealership for years and have not had a problem with the service or the folks that help me.Mona being one of the best More

by dturnblo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Very good service, friendly staff that pulled out all the stops, car runs very well after service More

by Pat O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Chris was great to work with. Probably the best experience I have had with any type of car repair. Would 100% recommend. My car looks brand new. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

i’ve been going here for about 5 years and have leased 3 cars through this Klaben and i always recommend them. Super easy and amazing service and Gavin did my recent The Works service and was great More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

This was our first oil change for our Ford Transit camper van. Kim as usual was attentive and professional, and she kept us informed during the process. Vee can always count on Kim More

by Chris W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

My service tech Anthony Thurman provided excellent service. I came in for an oil change and tire rotation. I mentioned my rear power windows were not working but decided not to address it at that ti More

by cjciancio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
42
...