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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,168 Reviews

5,168 Reviews of Klaben Ford Lincoln - Service Center

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February 15, 2025

It was all around a great experience. John was great! We didn’t wast time. More

by LAZZSSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Churpek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Mona is always very good she gets me in and out in a timely fashion More

by bill425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Klaben did the repair work promptly and, so far, correctly, within a reasonable time as estimated. More

by cjmallinesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sigmund
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I really appreciate Anthony. He went above and beyond to make sure the job was done well and that I was 100% satisfied. Thank you, Anthony! I also appreciate the service managers More

by Jknlk2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The service department at Klaben is top notch, polite and very helpful! I have been very happy with them since I purchased my truck from them! More

by holtster7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Service did a great job on my car. They were great with the car and everything from the rental .And thank you Joe for everything! More

by diannafrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Chris was exemplary in the handling of the extensive repairs to my Daughter's vehicle. I was kept up-to-date on the progress and the work was completed a week earlier than the quoted time frame. There More

by Darkreyule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Mona a real pro, as well a great person to work with. Have worked with Mona over the past 10 years and just excellent! More

by RICH.BRODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

the work was very good by all every one i talk to was good dont like haveing to write a review More

by jkinley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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