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Klaben Ford Lincoln
Kent, OH
14,173 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,173 reviews
September 09, 2024
I’ve been a Klaben customer for over 20 years and always had an excellent service experience with Joe French had an excellent service experience with Joe French More
by ddougher
Verified CustomerEmployees Worked With
September 08, 2024
I have been, over the past 10+ years, buying and servicing each and every car, truck and SUV purchased. Not once have I been disappointed - quite the opposite in fact. All involved are vested 110% servicing each and every car, truck and SUV purchased. Not once have I been disappointed - quite the opposite in fact. All involved are vested 110% in the customers satisfaction - be it sales, service and/or body shop. Kim Wolfrom and I have a special relationship, and she is always looking out for my benefit, satisfaction - and that of my many vehicles. She may be last in the listing below - but she will always be at the top of my list. Tough having a last name starting with a "W" - I would know for I have been dealing with it my whole life - starting in first grade and sitting in the back of the classroom! More
by marf2007
September 07, 2024
Thanks Mona, you always take care of me and answer all my questions. Thanks for all that you do. questions. Thanks for all that you do. More
by diane.olsen1648
Employees Worked With
September 07, 2024
We were very pleased with Tyler and David. They were very friendly and respectful and professional. We love our new car. They were very friendly and respectful and professional. We love our new car. More
by BRUCENRUFE
September 07, 2024
Service representative I initially spoke with was very polite and knowledgeable and able to give some tips and answers and explanations over the phone did follow up with a Mail on appointment etc. prior p polite and knowledgeable and able to give some tips and answers and explanations over the phone did follow up with a Mail on appointment etc. prior person never bothered to do the follow up or confirm appointment only realize that when I called to cancel appointment and told her I didn’t have one explain to the person I spoke with at that point I would’ve been very irritated that I showed up and not been able to have taken care of the issue Services self was more satisfactory and appreciated the help More
by DGPIERSON3793
September 07, 2024
I have been a Klaben customer for over 40 years. They are customer oriented and always professional. They are customer oriented and always professional. More
by MMEKEAL
Employees Worked With
September 06, 2024
Louis was a pleasure to work with through the entire process. Every interaction I had with Klaben Ford & its employees was a pleasure. Would definitely come back & work with Louis & Klaben Ford again process. Every interaction I had with Klaben Ford & its employees was a pleasure. Would definitely come back & work with Louis & Klaben Ford again in the future More
by Ckestner
September 06, 2024
We have purchased several Fords and Lincolns from Klaben over the years, and it has always been a pleasant, hassle-free experience. The sales staff has changed over the years, but they have all been easy t over the years, and it has always been a pleasant, hassle-free experience. The sales staff has changed over the years, but they have all been easy to work with. Gary Luliano, from whom we purchased our last Lincoln, was a joy to work with. I would highly recommend Klaben and Gary to anyone in the market for a new Ford or Lincoln vehicle. More
by djsiron
September 06, 2024
Gavin was awesome! I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. I had yo bring my car back 23 different times but everything he helped me out with whatever I needed. Thank you. More
by jenessareynolds
September 06, 2024
Always a pleasure shopping at Klaben with Terry. I wouldn't dream of buying from anyone else. Terry has always been very responsive and accommodating with us. We live south of Columbus and have a Fo I wouldn't dream of buying from anyone else. Terry has always been very responsive and accommodating with us. We live south of Columbus and have a Ford dealership within a 10 minute drive but instead still make the 2+ hour drive to see Terry at Klaben. More
by angelamhart03
