Klaben Ford Lincoln

This is a great dealership they have always treated us with respect and always did service as required and been respectful to people I sent there. with respect and always did service as required and been respectful to people I sent there. More

I use Klaben Ford's Service Department for oil changes, multi-point inspections, tire rotations, (and because they price match anyone local) new tires when needed. Then when I get my oil changes done, the multi-point inspections, tire rotations, (and because they price match anyone local) new tires when needed. Then when I get my oil changes done, the tire rotations are free. I've been going here now every 5,000 miles for over 10 years. The service department is fantastic. They are busy. But that is because they are good. I can send my wife in there with a vehicle and I don't have to worry about anyone taking advantage of her by bringing up several issues they "found." Don't get me wrong, they bring up legitimate services that they recommend. And then I can decide if I'd like to take care of it myself, or have them quote it. Kim Wolfram is our Service Advisor and I trust her completely. She knows me. She knows our vehicles. She helps me get the services I want, and tells me about others. I generally do my own brakes, wipers, air filters, etc. But they change the oil, get me tires, and look over everything each time I come. And if I turn down a suggested service, there's never any browbeating. Kim has been able to explain anything I've asked. She always takes her time with me. And when I leave, I know what is going on with my vehicle. I know it's safe. And I don't have to think about it anymore. Our family is growing, and last month it was time to shop for a crew cab half ton pickup. We didn't even really consider anything but an F-150. Not because I'm in love with those. It's as good as any. But because I knew if I bought a certified used Ford, Kim would have my back. Kim is in service, but she sells cars. I buy certified used Fords (sometimes from other folks even) so I can use Klaben. I live in Atwater. Sarchione's is quite a bit closer. But I can't afford to start over building a new relationship with some other Service Advisor to save an extra 15 min drive. Kim is like having a trusted aunt that works on cars. And she's a pro. Thanks Kim. More

Excellent and friendly on time service. Very informative and helpful. Highly recommend to friends and family Very informative and helpful. Highly recommend to friends and family More

Brandon did a very good job, highly recommend him. I have even sent my dad to him to have his jeep worked on. I have even sent my dad to him to have his jeep worked on. More

Perfect as always! Transmission flush, oil change, tire rotation and fixed the audio control module, well done. Mona was great, and the rest of the team at pick-up when Transmission flush, oil change, tire rotation and fixed the audio control module, well done. Mona was great, and the rest of the team at pick-up when she was off! More

My service advisor is always dedicated to making sure I understand every service that is being done on my vehicle. Thus, making me feel very confident in the work being completed. understand every service that is being done on my vehicle. Thus, making me feel very confident in the work being completed. More

The team always does a great job getting me in and out. Always know I will be taken care of. Always know I will be taken care of. More

Great overall experience. Cassie was very helpful and knowledgeable. Far from home but worth the trip. Cassie was very helpful and knowledgeable. Far from home but worth the trip. More

They were very knowledgeable and polite. My repairs were done in a timely manner. The entire team was awesome! My repairs were done in a timely manner. The entire team was awesome! More

Always puts customer first! Knows that I care for my vehicle, and caters to my needs. Always given a Lincoln to use if my car spends the night.. Knows that I care for my vehicle, and caters to my needs. Always given a Lincoln to use if my car spends the night.. More