Back

Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,129 Reviews

1,129 Reviews of Ken Ganley Ford Norton - Service Center

Sort by
February 07, 2024

Good honest people I can trust! Thank all of you! Good work Great people. Dependable honest . Love them! More

by Lauradutton29
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Feb 08, 2024 -

Ken Ganley Ford Norton responded

Laura, Thank you for taking the time to share your feedback with us. Scott and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2024

Brianna was a great help. The check-in gentleman were friendly. The loaner vehicle was a smooth process. I just wish I had the tech explain in detail what they did to fix the More

by joshmccraney2
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Worthington
Feb 07, 2024 -

Ken Ganley Ford Norton responded

Joah, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 05, 2024

Deven is a great asset to this dealership and should be recognized as such. Wish I felt the same about my F150 More

by Msabba123
Recommend Dealer
Yes
Employees Worked With
Deven Legg, Deven Legg
Feb 05, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

February 01, 2024

The Staff is the Best. They always do an Amazing job!! Keep up the GREAT WORK!! More

by hanjoma1
Recommend Dealer
Yes
Employees Worked With
Deven Legg, Deven Legg
Feb 02, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

January 27, 2024

Convenient and friendly Easy to make a last minute appointment when I need to. I drop it off at night and pick it up the following day after work More

by Mprblack
Recommend Dealer
Yes
Employees Worked With
Scott Spath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Jan 28, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Jan 30, 2024 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 23, 2024

Extremely friendly staff that are always willing to help whenever needed and always have an answer for any questions you may have. The dealership itself is always super clean and everything is always tidy, More

by Harmonzach99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Jan 23, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 23, 2024

I have recalls they don't tell me about. I have spent over 10 thousand on repairs on a 2017 ford expedition. They try to charge me for everything instead of trying to help seeing that I'm co More

by tyshawningol
Recommend Dealer
No
Employees Worked With
Deven Legg, Deven Legg
January 22, 2024

It’s the only dealership we will ever shop and buy from they are awesome! More

by REDDHOTT0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2024

Service dept. is very professional and helpful. Best service I’ve ever had. Scott is the best. More

by Mpritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

...
7
...