Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,129 Reviews
Call Service Center (877) 839-4979

1,129 Reviews of Ken Ganley Ford Norton - Service Center

Sort by
January 17, 2024

I have always been treated with respect & I think they are always honest with me More

by Sassyisspoiled15
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one I can't think of his name now that I dealt with alot but really like him
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

Great experience at Ganley ford. Very trustworthy and did a great job with the repairs on my truck More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Scott, and for taking the time to leave us this wonderful feedback!

January 17, 2024

Was happy to get it fixed in 1 day. Service department was very nice and professional More

by JANMILLER365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Jan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

Great service and staff would recommend to have there car services there. Thanks for great service More

by jheisalive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Best dealership. I am always satisfied I would never take my truck anywhere else. Best crew around More

by DJMIKEROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Great dealgood qualityand and friendly staff that are ready to help with any thing you may need More

by CAMAROKIDRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

So far I've had great service and have dealt with friendly people. Can't ask for more than that Until I run into a problem, I'll keep going back to them. More

by FPetrex64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

January 17, 2024

Took my Bronco in for an oil change. Service was quick & they even washed it. Highly recommend! More

by Jodywheatley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Jody. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

The service techs were very friendly and knowledgeable. The service on my vehicle was performed in a timely manner and done correctly. I would definitely go to Ken Ganley Ford again for any of my vehicle s More

by kevinv2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Ganley Ford was a very professional and well organized place. I was very happy with my experience. More

by Devin Huwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Devin, and for taking the time to leave us this wonderful feedback!

1
...
9
10
11
...
113