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Ken Ganley Ford Norton
Norton, OH
2,928 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,928 reviews
November 17, 2024
Jack was a great sakes person worked with us and we really enjoyed Jack. Thank you Jack Cindy Tanski but where that guy took the money in the office he didn't shake my boyfriends hand or give us his na really enjoyed Jack. Thank you Jack Cindy Tanski but where that guy took the money in the office he didn't shake my boyfriends hand or give us his name and when I was done he said ok you guys can go sit out there not a hello congratulations enjoy your car nothing very rude More
by Cindy
Employees Worked With
November 17, 2024
Scott was great. He was very knowledgeable and personable. Not a high pressure salesman. He worked with us to get a low interest rate. He was very knowledgeable and personable. Not a high pressure salesman. He worked with us to get a low interest rate. More
by Zupancicjudy
November 16, 2024
I found everyone to be helpful and respectful. Was a nice change from the dealer that I used to have to deal with in another state. Was a nice change from the dealer that I used to have to deal with in another state. More
by Spohny67
Verified CustomerEmployees Worked With
November 15, 2024
Fast turnaround on my recall service. Timing promises met. Will use again if I have issues in the future Timing promises met. Will use again if I have issues in the future More
by jessemyers
Employees Worked With
November 10, 2024
Very friendly and willing to work with us, expediently got the car ready and we got to drive it off the lot. Good group of people :) got the car ready and we got to drive it off the lot. Good group of people :) More
by MrsReed77
November 10, 2024
We had a great experience and highly recommend Tony. We're happy with our new lease! We're happy with our new lease! More
by LMG
November 09, 2024
Our salesman, Scott Bomgardner went above and beyond to help us get the car payment that worked for our budget. He was patient throughout the negotiation process and worked hard to find financing options t help us get the car payment that worked for our budget. He was patient throughout the negotiation process and worked hard to find financing options that met our needs. His dedication to customer service and willingness to work with us on the numbers made our car-buying experience much smoother. I appreciate his commitment to helping us drive away satisfied. More
by Szupancic522
Employees Worked With
November 09, 2024
No pressure, took my check, Joe did an excellent job serving me. Parents always came to Ganley Ford. serving me. Parents always came to Ganley Ford. More
by Bob.rh74
Employees Worked With
November 04, 2024
Well just got home and my wife tells me my truck is leaking oil so I pulled out the paperwork from you I see you it a new plug in and it's leaking . Not sure why I wasn't told or asked before hand but leaking oil so I pulled out the paperwork from you I see you it a new plug in and it's leaking . Not sure why I wasn't told or asked before hand but I wish someone would call me on this before I take it to another place to get looked at More
by nwrobbins
Employees Worked With
November 04, 2024
Brianna was very nice on phone and in person. Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus s Easy to schedule appointment and all service was taken care of in reasonable amount of time. Brianna also answered all service questions I had plus some questions about new vehicles, very helpful. More
by SMETZ104
Employees Worked With
