Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,011 reviews
June 15, 2024
This dealer is one of the best the salesman is always good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it will be done right. Thanks gorden wade More
by WADE.GORDEN
Verified Customer
June 15, 2024
Great service! Friendly & helpful staff! They Always make it a seamless process. Thank you everyone. Friendly & helpful staff! They Always make it a seamless process. Thank you everyone. More
by dleatherman614
Employees Worked With
June 14, 2024
Well pleased service was done on time car was clean service person was curtieous and accurate service person was curtieous and accurate More
by KFBU7777
Employees Worked With
June 14, 2024
Up until recently, all service has been exemplary. However, when I had my oil changed the last time, it dripped on my driveway via the oil filter. After discussing with the service advisor, Zach, he However, when I had my oil changed the last time, it dripped on my driveway via the oil filter. After discussing with the service advisor, Zach, he first said if the level wasn't going down on the dip stick, then I shouldn't worry about it. I said I would rather bring it in and find out what is causing the drip. So, an appointment was eventually made. I live in Wichita Falls, so it's difficult to get to Decatur on just any given day. Anyway, after returning to the dealership, the leak was fixed quickly. The service advisor said it was a crimped filter. It no longer leaks. However, I just got an email from Carfax saying the oil and filter were changed on my last visit. Since the sticker on the windshield was not updated, or the oil life % reading was left the same. I am not sure the oil change was performed or not and yet. would like to know. I did not receive a document or invoice when I left the dealership even though I had signed a work order form when I arrived at the service center. That's not the way it usually has been there. I guess at this point, I just want to know if my oil and filter were actually changed on my last visit. That's it... More
by BURNSALEXANDER
Employees Worked With
June 14, 2024
The service was excellent and Krystal did an outstanding of keeping me informed. Thank You David Hamilton of keeping me informed. Thank You David Hamilton More
by ndham12
Employees Worked With
June 14, 2024
James wood is a very comfortable place the staff is so nice and want to help you in making a decision on the best choice for you. nice and want to help you in making a decision on the best choice for you. More
by sgodbey001
Employees Worked With
June 14, 2024
Long waiting, workers have no regards for you time or you vehicle they just there for the paycheck vehicle they just there for the paycheck More
by Gaby77giron
Employees Worked With
June 13, 2024
The best dealership to go to for a new car or for service on you car! on you car! More
by NICKIE.SHERWOOD67
June 13, 2024
Great customer service. Friendly staff. Very nice and clean waiting area. Check in process was quick and easy. Friendly staff. Very nice and clean waiting area. Check in process was quick and easy. More
by leachkacie
Employees Worked With
June 13, 2024
Great service and Sales staff very knowledgeable and helpful. Great people to work with. Thanks helpful. Great people to work with. Thanks More
by LEGEND380
