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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,848 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,848 reviews
June 26, 2024
They are Always personable,no up selling and I think they are honest and trustworthy. they are honest and trustworthy. More
by faalady
Verified Customer
June 25, 2024
Just wished I knew that the tires I bought didn't come with road hazard. But then I didn't ask, just assumed they did. with road hazard. But then I didn't ask, just assumed they did. More
by TERESAQUESTED
Employees Worked With
June 24, 2024
Karen Pattison is the best salesperson in North Texas. If you want to be treated well and get the best pricing don't hesitate to call her. If you want to be treated well and get the best pricing don't hesitate to call her. More
by smcoleman215
Employees Worked With
June 24, 2024
Mario did an awesome job, with almost all of our interaction purchasing the vehicle by text, phone and email. When we got there to pick it up, everything went pretty smoothly. interaction purchasing the vehicle by text, phone and email. When we got there to pick it up, everything went pretty smoothly. More
by miaktango
Employees Worked With
Mario Griego
June 24, 2024
The dealership offered a large variety of vehicles to choose from. Another plus was the varied variety of equipment offered. The sales staff went out of there way to provide the service needed to close t choose from. Another plus was the varied variety of equipment offered. The sales staff went out of there way to provide the service needed to close the deal. More
by rdl.bjl
Employees Worked With
June 23, 2024
I went for an oil change and they offered to change out my cabin air filter too, since they advised it was needed. I paid for that extra service. For the next week anytime I turned my A/C to blow at a hi my cabin air filter too, since they advised it was needed. I paid for that extra service. For the next week anytime I turned my A/C to blow at a higher speed it made an odd sound. I called and they advised to come back and let them take a look. I did and they fixed the issue they caused. They had installed the air filter incorrectly. This would have been a 5-star review because the service was great, but I had to make an extra trip for the mistake. More
by Kendle Snodgrass
Employees Worked With
June 23, 2024
My service call went fine. There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popcorn to everyone. More
by sdmathis27
June 22, 2024
They really help us out. I know a guy named Sean. He’s the one help us twice. I don’t know how long he’s been working for them, but he really has skills even though he was re I know a guy named Sean. He’s the one help us twice. I don’t know how long he’s been working for them, but he really has skills even though he was really busy. He finds the way to help us quick. I hope we don’t have any more issues with our car but if we do, I would like him to help us. More
by ardiano.julian
Employees Worked With
June 22, 2024
Very good deal w ith Would recommend them to others. My neighbor has purchased from t hem. My neighbor has purchased from t hem. More
by judyhank9
June 21, 2024
Rocco was great to work with. I called first so when I got there, he had the car pulled up that I was looking for. He answered all the questions I had and didn't try to push more I called first so when I got there, he had the car pulled up that I was looking for. He answered all the questions I had and didn't try to push more than I wanted. I will recommend him every chance I get. More
by johna7
Employees Worked With
