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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,847 reviews
July 10, 2024
This was my 2nd bad experience with the service department but the service manager smoothed things over with the 1st visit. This visit I had an appointment and after 3 days I had to follow up and department but the service manager smoothed things over with the 1st visit. This visit I had an appointment and after 3 days I had to follow up and was assured it was “next in line”. Another 3 days I had to follow up again and they hadn’t even touched my truck. I then picked it up and no apologies when I picked it up. Very disappointing since this is the only Chevy dealer within Wise County. Won’t be back at this location for sales or service. More
by JEREMY.C
Verified Customer
July 09, 2024
James Wood Motors does an excellent job providing service for my vehicles. They are the only place I will use. for my vehicles. They are the only place I will use. More
by CRC43.MANNY
Employees Worked With
July 09, 2024
I recently had the pleasure of visiting James Wood Motors and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not on and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not only efficient in handling my needs but also maintained a high level of professionalism throughout my visit. The entire process was smooth and hassle-free, reflecting their commitment to customer satisfaction. It's clear that they prioritize their clients and work diligently to ensure a positive experience. I happily gave them a 5-star rating and highly recommend James Wood Motors to anyone in need of a new or used vehicle. More
by Janet8487
Employees Worked With
July 09, 2024
We went with James Wood for the convenience of living in the same town.. we also didn't want to spend hours at a dealership. Everything was done through text or phone call. Once finished, we set up a time t the same town.. we also didn't want to spend hours at a dealership. Everything was done through text or phone call. Once finished, we set up a time to be there to sign the papers and we were done! Vehicle was ready and waiting outside, we went over the features and were on our way. That's how you do it!! Friendly and Knowledgeable staff. Great Service! More
by kelseamcmaster
July 09, 2024
Service agents are always courteous and helpful. Keeps you informed about concerns with your vehicle. Keeps you informed about concerns with your vehicle. More
by RKLEIBRINK
Employees Worked With
July 09, 2024
They were great, on time, thank you. We will call next time. PS. To bad your washing service wasn't working that day. We will call next time. PS. To bad your washing service wasn't working that day. More
by 1jimsvine3
Employees Worked With
July 08, 2024
Convenient and great to deal with. They did a great job gettinf the vehicle ready for me after purchase. They did a great job gettinf the vehicle ready for me after purchase. More
by jason.brummal
Employees Worked With
July 08, 2024
Clay is not only a good salesman he is a good guy. Enjoyed my experience with James Wood Enjoyed my experience with James Wood More
by firmn1958
Employees Worked With
July 08, 2024
It took a few attempts to get the problem completely worked out, but Shawn Hooe stayed on top of the issue and kept me informed. He was truly concerned with the fact that they were having difficult get worked out, but Shawn Hooe stayed on top of the issue and kept me informed. He was truly concerned with the fact that they were having difficult getting the issue nailed down. He cares about his customers. More
by KRDODSON
Employees Worked With
