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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,514 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,514 reviews

April 28, 2026

James wood Service department is the best! Very professional personnel. Krystal kept me updated on work being done. More

by Sherrilynn562000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Sherrilynn! I’m thrilled to hear that you had a great experience with the service department at James Wood Chevrolet Buick GMC Decatur. I’m glad Krystal was able to keep you updated throughout the process. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 27, 2026

Absolutely loved working with Matt Garrison! He did a great job finding my new car! More

by youngsupply2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben in Finance
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Apr 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I’m thrilled to hear that you had a great experience working with Matt at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on helping customers find their perfect vehicle. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 26, 2026

I have no real issues with Krystal or Herb, but I would have expected that a dealership as a whole like James Woods would have done a better job on inspecting a vehicle that they are selling. It took over More

by MARTIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience, Martin. I appreciate your feedback and understand your concerns regarding the inspection and subsequent issues with your vehicle. At James Wood Chevrolet Buick GMC Decatur, we strive for high standards, and it’s important for us to ensure that our customers are satisfied with their purchases. I encourage you to reach out to us directly so we can address these issues further and work towards a resolution. Thank you again for your input, and we hope to improve your experience moving forward. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 25, 2026

Absolutely the best dealership that I have dealt with over the last 25 years. Great customer satisfaction 👌! More

by GNK36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m glad to hear that you had such a positive experience at James Wood Motors, Inc. Customer satisfaction is our top priority. Your kind words are appreciated, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 25, 2026

I have had several times to deal with James Woods & have no complaints about the people or the company. I'm driving the pickup I purchased there in 2007. More

by bmlandes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve had a positive experience at James Wood Motors, Inc. over the years. It’s great to know that you’re still enjoying your pickup from 2007! I appreciate your loyalty, and we look forward to seeing you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 24, 2026

This was the best car buying experience I’ve ever had. They were not pushy, listened to my wants and made it happen! More

by taylerjohnson11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review, Tayler! I’m happy to hear that you had the best car buying experience at James Wood Chevrolet Buick GMC Decatur. We strive to listen to our customers and meet their needs without any pressure. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 24, 2026

Great experience! My car was in and out quickly with an oil change completed! Love taking my vehicle to James Wood! More

by NICOLESMITH4671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Nicole! I’m glad to hear you had a great experience with our quick oil change service at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to seeing you again for your next maintenance visit. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 23, 2026

It was great no problem don’t really like this -5 word minimum can say it in five More

by donnydntll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review, Donny! I appreciate your feedback and we look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2026

I have been dealing with Karen for more than 6 years, she is Amazing to work with! I have referred several friends to her, and they have all been totally satisfied!! More

by duggerpoolstx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review! I truly appreciate your kind words about Karen and am thrilled to hear that you've had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you've referred your friends to us and that they’ve been satisfied as well. We look forward to continuing to assist you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 22, 2026

Best dealership in the state, I was treated like family, no pressure from anyone. Andrew was great to work with. More

by Team B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you felt treated like family at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Andrew made your experience enjoyable and pressure-free. I appreciate your kind words, and we look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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