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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,867 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,867 reviews

September 29, 2026

It was a nice and easy experience and my salesman was great to work with I’d recommend him to anyone More

by chase.thomas20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Chase! I’m pleased to hear that you had a nice and easy experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We work hard to ensure that customers are well taken care of, and it’s great to know your salesman made a positive impact. I appreciate your recommendation, and we look forward to serving you again in the future! Proud to serve customers in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2026

Quick and easy friendly services. made me feel welcome. Will definitely be returning for future purchases. More

by robert@bryantsafetyservices.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Robert! I’m pleased to hear that you had a quick and friendly experience at James Wood Chevrolet Buick GMC Decatur. It means a lot to us that you felt welcome, and we can't wait to assist you with your future purchases. We're proud to serve customers in Keller, Texas, and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 27, 2026

Our salesman Drew was extremely helpful throughout our process in helping us purchase our new vehicle. He was always transparent with us and made the purchase process seem seamless. More

by cabralls1824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that Drew provided you with an exceptional experience at James Wood Chevrolet Buick GMC Decatur. We strive to make the vehicle purchase process as smooth as possible, and it's great to know we succeeded with you. I appreciate your support, and we look forward to serving you again in the future! We proudly serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 26, 2026

My service was good as it always. This is the second review that I had did. Anytime I have had service done at James Wood it has always been good!!!! More

by BDROSIHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm thrilled to hear that you've consistently had great experiences with us at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We work hard to ensure top-notch service, and it's always rewarding to receive such positive feedback. Looking forward to welcoming you back next time you're in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 26, 2026

I’ve always been super satisfied but not this time. 40 min late getting it finished. I dropped off at 2:20 for 3pm app. I told them I had to have it at 5pm for an appointment. They told me at 517 it wa More

by lisalittlenmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Lisa. I understand your frustration regarding the delay and the issues with locating your truck. We strive to provide timely and efficient service at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai, and it seems we fell short this time. I appreciate your feedback about the cleanliness and the breakdown of our car wash; we will address these concerns with our team to improve our service. If you would like to discuss this matter further or if there’s anything we can do to assist you, please feel free to reach out to me. I value your loyalty and hope to regain your trust in the future. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 25, 2026

James Wood is a trusted and valued part of our community. Best dealership anywhere in the county for sales and service. More

by NCRWAREGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and am grateful to be a trusted part of the community. We look forward to serving you again soon in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 25, 2026

Fantastic service, helped us in a time of need. Great team of people that care about people. More

by kennylana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kenny, thank you for your wonderful review! I’m honored to hear that you received fantastic service from us at James Wood Chevrolet Buick GMC Decatur. Our staff truly cares about our customers and is glad we could assist you in your time of need. We look forward to serving you again in the future! Our team in Wichita Falls, Texas, appreciates your support. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2026

Karen and AJ were amazing! I would recommend both to anyone looking to purchase a new vehicle More

by pennyestes73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Penny! I’m thrilled to hear that Karen and AJ provided you with such amazing service at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us! We look forward to assisting you again in the future. Our team proudly serves customers in the Fort Worth, Texas area. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2026

We come in late and was treated great got us in and out quickly. Leo was very kind and helpful. We appreciated his help More

by vgreene317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am pleased to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur, and that Leo took such good care of you. Our staff always aims to provide efficient service, and it's fantastic to know you felt appreciated. We look forward to serving you again in the future! Our team in Wichita Falls, Texas, appreciates your support. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 24, 2026

I had an excellent experience and would highly recommend James Wood motors to anyone looking for a new Chevrolet or GMC More

by cdull39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
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Sep 25, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m delighted to hear you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to serving you and others in the Keller, Texas, area in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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