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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,462 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,462 reviews

April 04, 2026

Excellent service, this was the best price within 600 miles of my home in NM. Drove 6 hours to dealership, vehicle was prepped and ready for me when I arrived. Sales person Paul Anderson was great with w More

by Ethan Barry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Anderson in sales
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Apr 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Ethan! I’m pleased to hear about your amazing experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Paul Anderson provided you with excellent service and made your vehicle purchase enjoyable. I truly appreciate you driving the distance to work with us, and we look forward to seeing you again for your future automotive needs! Safe travels back to New Mexico! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2026

Great service. Always bring my truck here for oil changes. Typically fairly quick. This time took a little longer than normal. More

by JCRISTINATORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Cristina! I appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur for your truck's oil changes. I'm glad to hear that you generally find our service quick, and we appreciate your patience since it took longer this time. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 03, 2026

Great service by Dustan--kept me informed as I waited for oil change, waiting area comfortable More

by PMARTIN0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan
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Apr 03, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad to hear you received great service from Dustan during your oil change. At James Wood Chevrolet Buick GMC Decatur, we strive to keep you informed and comfortable. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 02, 2026

We have always experienced excellent and friendly customer service. This is truck number 9 that we have bought from Karen Pattison. We always come back to Karen and James Wood for the best price More

by mpm_jim
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I truly appreciate your loyalty and am thrilled to hear that you consistently have excellent experiences with Karen at James Wood Chevrolet Buick GMC Decatur. It's fantastic that you've chosen us for your truck purchases, even driving past other dealerships to do so. We look forward to serving you again and helping you find your next vehicle! Safe travels and see you next time! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 01, 2026

Excellent, friendly staff. No guff. Very straight forward. No hard sell on anything. Complete run thru on features of the car and how to use them. Phone help when I couldn’t More

by txbartons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m excited to hear that you had a positive experience with our friendly staff at James Wood Chevrolet Buick GMC Decatur. It's great to know that you appreciated the straightforward approach and the thorough walkthrough of your vehicle's features. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 01, 2026

Amazing Service by Clay & Jeff! I would highly recommend and would continue to buy here. More

by Heaven Licon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Heaven, thank you for your wonderful review! I’m delighted to hear that you had an amazing experience with Clay and Jeff at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you with your future purchases. See you next time! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 01, 2026

Cathy Spurgeon is the absolute best! I have had the pleasure of doing business with her for many years. I truly consider her not only as my salesperson but as a friend. More

by mburkham_56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m glad to hear about my positive experiences with Cathy at James Wood Chevrolet Buick GMC Decatur. It’s great to know that she's not just your salesperson, but also a friend. We appreciate your loyalty over the years and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 31, 2026

Karen has treated me right for all the times I have bought my trucks from her and the service department has done a good job servicing my trucks. Everyone there treats you like family More

by barryshipp5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Barry! I’m glad to hear that Karen and the service department have provided you with excellent care during your visits to James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to welcoming you back soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 31, 2026

All the employees we worked with were friendly knowledgeable and we felt truly concerned that our satisfaction was their priority. More

by ken.seifert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Ken! I’m thrilled to hear you found our team at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. Your satisfaction is our top priority, and I appreciate you taking the time to share your experience. We look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 31, 2026

Service was timely and the communication was good. I Would return again. Thank you so much More

by slomo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m happy to hear you found our service timely and that the communication met your expectations. We appreciate your support and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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