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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,020 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,020 reviews

October 19, 2024

Friendly and knowledgeable staff, they care about their customers. They are reasonably priced, fast and courteous service More

by CLINT.STORMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear you had a positive experience with our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. I appreciate your recognition of our pricing and service as well. If you have any further needs or questions, feel free to reach out to me. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 18, 2024

My experience with James Wood Motors was a pleasant surprise. I have always hated car shopping but this was quick and painless. Extremely happy with the service I was provided and definitely recommend More

by mistiflood77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lara
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was a pleasant surprise and that you found the car shopping process quick and painless. Your recommendation means a lot to me. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 18, 2024

Bryan always takes care of our needs whether it is oil changes or other services. More

by jshensley85
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan has been taking great care of your needs at James Wood Chevrolet Buick GMC Decatur. It's always our goal to provide excellent service, whether it’s for oil changes or any other service. I appreciate your support and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 18, 2024

I have bought cars off of James wood for years. Always a great choice to select from. Andrew Belden was great. More

by montgomeryshay55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years. I'm delighted to hear that you had a great experience, and that Andrew provided you with excellent service. I look forward to assisting you with your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Scheduled appointment at 7:30, truck was done at 12:00 pm, the wait was way too long, More

by tom.scheer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the wait time during your recent visit to James Wood Chevrolet Buick GMC Decatur. Your experience is important to me, and I appreciate you bringing this to my attention. If you have further details to share or if there’s anything I can do to improve your next visit, please feel free to reach out. I look forward to serving you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 17, 2024

He was very helpful and kind would surely use him again! I give him five stars ! More

by vmitchum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and kind. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we're grateful for your support. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Always good work by Brian and thanks for the car wash done when say it will be done More

by SRWOLFPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Brian provided you with great service and that you appreciated the car wash. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our commitments to our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

It’s always been a great place, pleasure and experience dealing with James Woods Decatur More

by kylekemp03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your positive feedback about your experiences at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that you find it a great place to do business, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

I have purchased multiple vehicles from James Wood and am always very satisfied with the experience. Brad Gunter did an excellent job of finding the exact vehicle I was looking for. More

by BURNETTWB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've had multiple satisfying experiences at James Wood Chevrolet Buick GMC Decatur. It's great to know that Brad was able to find the exact vehicle you were looking for. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Billy was helpful in every way and went the extra mile. The payout service was quick and efficient, and while I was doing that, Billy set up the all-weather mat in the back of my new vehicle. More

by schlc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Billy was able to assist you and go the extra mile, even setting up the all-weather mat in your new vehicle. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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