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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,019 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,019 reviews

October 23, 2024

Everyone is helpful, respectful, and they like to have fun! We had a wonderful experience! More

by jenniferfaglie79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being helpful and respectful while making sure our customers enjoy their time with us. I appreciate your feedback and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2024

Tyler, did an amazing job! He had my 2024 Denali delivered to my business and brought the paper work to my front door. Great customer service and I would recommend for you to g More

by dealer12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We appreciate you sharing your experience with Tyler and your 2024 Denali. We're thrilled to hear that he provided excellent customer service by delivering right to your door. We look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2024

Great process in buying with none of the xxxxxxxx dealer add ons Even in the F& I office Called and spoke to Andrew, got the price, and guess what. After driving over an hour to get there the price was More

by texas31006
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. Integrity is a top priority for us, and we're glad Andrew provided you with straightforward pricing. We appreciate your recommendations to friends and business associates. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2024

Very good overall. Everyone is very accommodating and informative. Thank you for being there for the community. More

by MADISONBARRIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're glad to hear you had a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to be a supportive part of the community, and your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 22, 2024

Absolutely wonderful experience with Karen as always! Love how she makes the process seamless and enjoyable. More

by tabtallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Karen at James Wood Chevrolet Buick GMC Decatur. It's great to know that she made the process seamless and enjoyable for you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2024

Dropped my car off at 10am for a 3hr job and at 5pm the car wasn’t even scheduled to be worked on that day so we took the car because we needed it. I eve n asked when they closed when I dropped it off. More

by LARY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
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Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand how frustrating it can be when expectations aren’t met, especially with respect to your vehicle's service schedule. At James Wood Chevrolet Buick GMC Decatur, I strive for efficiency and clear communication. I appreciate your feedback, and I encourage you to reach out to me directly so I can address your concerns further and ensure a more positive experience in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 21, 2024

Got me what I was looking for and it was a quick transaction at a good price. More

by jf57red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! We're thrilled to hear that we were able to get you what you were looking for quickly and at a good price. At James Wood Chevrolet Buick GMC Decatur, we strive to provide a seamless experience for our customers. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2024

Great experience! ! Chris Filline was easy to work with from the time I emailed to see if the vehicle I was interested in all the way through buying it. I sold cars m More

by Dave Nielsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear about your great experience with Chris at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide a straightforward and transparent process without any pushy sales tactics, so it’s fantastic to know we achieved that for you. We appreciate your recommendation and look forward to welcoming you back in the future! Safe travels with your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 20, 2024

Great sales person. Very easy to deal with during the process. Great deal with great person More

by doug_robertson
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our sales team at James Wood Chevrolet Buick GMC Decatur. It’s great to know that you found the process easy and received a great deal. I appreciate your support and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Made a call and got a call back immediately. Rocco took us gave us a tour of the cars availability and then gave us the keys. We took it fora short drive and was impressed. We came back cut t More

by donny_meyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Rocco was able to assist you so promptly and that you enjoyed your test drive. I appreciate your business and hope to see you again soon! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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