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Honda of Valley Stream

Valley Stream, NY

4.6
3,819 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,819 reviews

June 27, 2024

Every time I ask Albert to show me the car he said it’s in storage. He made me test drive another car and said they all drive the same. The car was shown to me after I signed it’s too big for me I did voic More

by RICHLADYANN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albert Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Honda of Valley Stream responded

Ms Reece , We are sorry that your experience with us was less than satisfactory. We have reached it to you several times to discuss your concerns and try to rectify the situation. Please reach out to us at you earliest convenience. Oscar Melara GSM (516) 341-7206

June 26, 2024

the service was great Andrey that work on my Honda he is family I follow him anywhere he go because I don't want anyone else work on my Honda, he is family to me. service my Honda wow work on some coupon fo More

by d.richards61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Andrey provides such exceptional service that you consider him family! We appreciate your loyalty and your suggestion about working on coupons for customers. If you need any further assistance or have any questions, please don't hesitate to reach out. We value your feedback and look forward to serving you and your Honda again!

June 25, 2024

I always get good service here not complaints. Thank you Honda workers for having good attitudes! More

by emi.quintero88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you consistently receive good service and appreciate the positive attitudes of the Honda workers. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your kind words and continued support!

June 25, 2024

Excellent service! Came in for an oil change everything was perfect I have no complaints! Thank You Briyanna! More

by lucasgnovy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your oil change service was perfect and that Briyanna provided excellent assistance. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your kind words and support!

June 24, 2024

Great customer service from the showroom and the service department. Everybody, from the sales rep to the managers and the finance manager, was terrific. I would definitely buy here again. Thank you, every More

by SHARONLIEBERMAN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had such a positive experience with everyone from the showroom and service department! We're glad you enjoyed the customer service and appreciated your kind gesture of bringing donuts. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

June 22, 2024

The salesman, Steve, is very friendly and kind. That made the transaction very smooth and easy. More

by LIEHLINCHANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Steve's friendliness made your transaction easy. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

June 22, 2024

Professional and alert to your needs. Always looking out for your best interest for the vehicle le. More

by SHA66B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you found our team professional and attentive to your needs. We always strive to look out for your best interests regarding your vehicle. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 21, 2024

Although the wait time was longer due to staff shortage the present staff remained patient and courteous which I appreciated very much. More

by BMCLENDON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Honda of Valley Stream responded

We appreciate your understanding regarding the longer wait time due to our staff shortage. It's great to hear that our team remained patient and courteous throughout your visit. If you need any further assistance or have any questions, please don't hesitate to reach out. We value your patience and look forward to serving you again!

June 20, 2024

I was traveling from out of town, needed to leave the car behind. Clara was very helpful when I desperately came in late on a Saturday, and Briyanna kept me updated on everything throughout the week. Great More

by rnardino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Clara and Briyanna were able to assist you during your visit and keep you informed throughout the week. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 20, 2024

I am enjoying my new Honda Accord Hybrid EX-L,however, there are somethings to get use to. Walk Away Auto Lock doesn't always work, also this car doesn't have a Compass to let you know the direction you a More

by daleoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of Valley Stream responded

Thank you for your detailed feedback! We're glad to hear that you're enjoying your new Honda Accord Hybrid EX-L and appreciate your insights on the features. If you have any questions or need assistance with specific features like the Walk Away Auto Lock or the Brake System light, please don't hesitate to reach out. We're here to help ensure you have the best driving experience. Enjoy your new Honda Accord!

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