Clara Torres

I brought my car in to be serviced in regards to starting issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the vehicle home and parked fir about 10 minutes my husband went to take it to get gas. The vehicle stalled at the gas station in which boosting the vehicle did nothing to get the car going. I went get a battery from the auto supply store and my husband installed it in which the vehicle started right away. This was a very much of an inconvenience and stress. I'm not happy. More

by righteouscipher_17 Verified Customer Verified Customer

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I have owned 19 Hondas. I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt w I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt with. I ask to have her as my representative whenever I come to her dealership. Brianna, Alex and the rest of the team are great and that includes Santo and Frank. I'm on my way to Honda number 20. Clara deserves the best that Honda can offer ...because she offers the Honda customer ...the best that Honda can provide. Kudos to Clara Torres ....and Kudos to Honda for employing such an amazing professional. More

by VENTURA8797 Verified Customer Verified Customer

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Clara was beyond amazing excellent she gave excellent customer service. Provided solutions to my problems , explained everything thoroughly and was always smiling through it thank you !!!! customer service. Provided solutions to my problems , explained everything thoroughly and was always smiling through it thank you !!!! More

by Jonher0436 Verified Customer Verified Customer

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I wished they had had the part available. I told them what was wrong based on my mechanics assessment. Instead I had to make two trips. The first one I left the car at 7:30 and came back at 2 I told them what was wrong based on my mechanics assessment. Instead I had to make two trips. The first one I left the car at 7:30 and came back at 2. The installation part was much faster 7:30-10:00 They also should have more courtesy cars to take one locally or to the LIRR more frequently. More

by PKESSELMAN55 Verified Customer Verified Customer

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Your service representative Clara is "Outstanding"! Great communication and consistent follow up. Very happy with the service @ Honda of Valley Stream. Great communication and consistent follow up. Very happy with the service @ Honda of Valley Stream. More

by MICKLINK Verified Customer Verified Customer

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Excellent customer service. She makes recommendations, welcoming. Explain process of repair. Send email and text when necessary She makes recommendations, welcoming. Explain process of repair. Send email and text when necessary More

by PATSIE143 Verified Customer Verified Customer

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I went to Honda for an oil change on Saturday, and Clara was great! She was friendly, helpful, and made the whole visit a pleasant experience. was great! She was friendly, helpful, and made the whole visit a pleasant experience. More

by cheecheewatson Verified Customer Verified Customer

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I had a great experience at Honda of Valley Stream! I brought my vehicle in for an oil change, and Clara Torres took excellent care of me from start to finish. She was friendly, professional, attentive I brought my vehicle in for an oil change, and Clara Torres took excellent care of me from start to finish. She was friendly, professional, attentive, and made sure everything went smoothly. The service was efficient, and the entire process was easy and stress-free. It’s always nice to receive great customer service, and Clara definitely went above and beyond to make sure I was taken care of. Thank you, Clara, and the entire Honda of Valley Stream team! I highly recommend them and will definitely be returning for future service. More

by ADRIAN2118 Verified Customer Verified Customer

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She did a fine job, which was to sell a service and she wasn’t an annoyance. wasn’t an annoyance. More

by dsealy1965 Verified Customer Verified Customer

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They did a very good job at honda o will always come back for service for service More

by DMMCDONALD62 Verified Customer Verified Customer

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