Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
510 Reviews
4.8

510 Reviews

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510 Reviews of Briyanna Jones

October 03, 2026

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Employee Rating

I brought my car in to be serviced in regards to starting issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the More

by righteouscipher_17
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Clara Torres, Brandon Martinez

October 01, 2026

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I have owned 19 Hondas. I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt w More

by VENTURA8797
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Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Alex Marcel

Oct 03, 2026

Honda of Valley Stream responded

Thank you for your fantastic review of our service department! We are so glad to hear that Clara provided you with such excellent customer service, thoroughly explained everything, and kept a smile on her face while finding solutions for you. We look forward to seeing you again!

September 29, 2026

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Staff is very friendly, waiting area is very clean including bathrooms! The waiting is fair, information about work done clear. More

by camachom396
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Recommend Dealer
Yes
Sep 29, 2026

Honda of Valley Stream responded

Thank you for taking the time to leave such a wonderful review about your service department visit. We are thrilled to hear that you found our staff friendly, our waiting area and bathrooms clean, and the information regarding your service clear. We look forward to providing you with the same great experience during your next visit. The Honda of Valley Stream Team

September 29, 2026

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Always pleasant and informative. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. More

by jay
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel

Sep 29, 2026

Honda of Valley Stream responded

Hi Jay, thank you for being a loyal customer and for sharing your positive experience with our service department. We always aim to provide quick, reliable, and informative visits, and it is great to know we consistently hit the mark for you. We look forward to seeing you again down the road. The Honda of Valley Stream Team

September 22, 2026

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Briyanna was very amenable. She explained the process well, including the expected time to completion. During the inspection, they noted a few services that I should consider wi More

by acollado815
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Recommend Dealer
Yes
Sep 23, 2026

Honda of Valley Stream responded

Hi there, Thank you for sharing this. We are glad Briyanna kept the process clear from start to finish, including the timeline and the services worth considering. It is great to hear she kept you updated and finished ahead of schedule.

September 18, 2026

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I had a great service and with wonderful people. first service for a new car, so didnt need much done. More

by VAL2MIKE
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Recommend Dealer
Yes
Sep 21, 2026

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We are glad your first service experience was smooth and handled by such wonderful people. We appreciate you taking the time to share this.

September 16, 2026

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Good service. Good attention. Did not have to wait for more than the estimated time. More

by IvanMendez52
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Recommend Dealer
Yes
Sep 16, 2026

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you experienced good service and attention, and that your wait did not exceed the estimated time. If you ever need anything, please do not hesitate to reach out.

September 15, 2026

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Great, clean and friendly staff. Easy drop off and great coffee selection. Easy text message information, also make it easy to decide what services you want to do without being press More

by Gambino
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Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinski

Sep 16, 2026

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you found the space clean with friendly staff, easy drop off, a great coffee selection, and convenient text updates that made deciding on services easy and pressure free. If you ever need anything, please do not hesitate to reach out.

September 14, 2026

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I was given a quick appointment. My issue was resolved in the time span that I was informed. About. More

by esummerhay
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Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinski

Sep 15, 2026

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you were given a quick appointment and that your issue was resolved within the time frame you were told to expect. If you ever need anything, please do not hesitate to reach out.

September 14, 2026

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The place looks clean, organized, plenty of seats for people waiting on the service. Services performed and communication are good More

by xquynh13
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you found the space clean and organized with plenty of seating, and that the service and communication were good. If you ever need anything, please do not hesitate to reach out.

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