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Alex Marcel

Overview Reviews (1001)

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Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

1,001 Reviews

Overview Reviews (1001)

Dealership Experience

13 yrs, 8 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English

4.8

1,001 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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1001 Reviews of Alex Marcel

October 03, 2026

Dealership Rating

Employee Rating

THIS WAS GREAT THANKS. THE ENTIRE HONDA TEAM WAS PROFESSIONAL AND WELCOMING .Professional and courteous. Explained what are the papers I am signing for. Explained what are THE ENTIRE HONDA TEAM WAS PROFESSIONAL AND WELCOMING .Professional and courteous. Explained what are the papers I am signing for. Explained what are the offers. More

by sosamsab

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 03, 2026 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a positive review for our service department! We are delighted to hear that Alex and the rest of our team provided you with professional, welcoming, and transparent service. We truly appreciate your kind words and look forward to serving you again in the future.

October 01, 2026

Dealership Rating

Employee Rating

I have owned 19 Hondas. I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt w I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt with. I ask to have her as my representative whenever I come to her dealership. Brianna, Alex and the rest of the team are great and that includes Santo and Frank. I'm on my way to Honda number 20. Clara deserves the best that Honda can offer ...because she offers the Honda customer ...the best that Honda can provide. Kudos to Clara Torres ....and Kudos to Honda for employing such an amazing professional. More

by VENTURA8797

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

Oct 03, 2026 -

Honda of Valley Stream responded

Thank you for your fantastic review of our service department! We are so glad to hear that Clara provided you with such excellent customer service, thoroughly explained everything, and kept a smile on her face while finding solutions for you. We look forward to seeing you again!

September 30, 2026

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Employee Rating

Good service from Marcel and the service center while I waited. Needed a software upgrade. waited. Needed a software upgrade. More

by ggbatlb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 30, 2026 -

Honda of Valley Stream responded

Thank you for sharing your feedback about your recent visit to our service center. We are glad that Marcel took great care of you and made your wait comfortable while your vehicle received its software upgrade. Please let us know if we can assist you with anything else in the future. \n\nThe Honda of Valley Stream Team

September 29, 2026

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Always pleasant and informative. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. More

by jay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Briyanna Jones

Sep 29, 2026 -

Honda of Valley Stream responded

Hi Jay, thank you for being a loyal customer and for sharing your positive experience with our service department. We always aim to provide quick, reliable, and informative visits, and it is great to know we consistently hit the mark for you. We look forward to seeing you again down the road. The Honda of Valley Stream Team

September 22, 2026

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Employee Rating

She did a fine job, which was to sell a service and she wasn’t an annoyance. wasn’t an annoyance. More

by dsealy1965

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Sep 23, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for this feedback. We appreciate you taking the time to share your experience, and we are glad the visit was straightforward and to the point.

September 19, 2026

Dealership Rating

Employee Rating

Kazi Kamal shows why he is the top ranked of Valley Stream Honda dealer. He did more than my expectations. The best deal ever I got form him. I wish him more success. Stream Honda dealer. He did more than my expectations. The best deal ever I got form him. I wish him more success. More

by MD RAHMAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gary Lin, Kazi Kamal

Sep 21, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We are so glad Kazi exceeded your expectations and helped you get the best deal. We appreciate your kind wishes for his continued success, and thank you for taking the time to share this.

September 08, 2026

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Employee Rating

Honda Valley Stream Service center helped me with all assistance needed on my vehicle. Service was great and timely. assistance needed on my vehicle. Service was great and timely. More

by triva_alleyne

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Triva, Thank you for sharing your experience at Honda Valley Stream. It is great to hear the service center provided all the assistance you needed, and that the service was both great and timely. We appreciate you taking the time to leave a review.

September 03, 2026

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Employee Rating

They were very professional I ap plaud them and they will have my future business will have my future business More

by nevillearroyo787

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Gary Lin, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski, Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Neville, Thank you for sharing your experience. It is great to hear the team was so professional, and we appreciate you applauding their work and entrusting us with your future business.

August 27, 2026

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Employee Rating

Alex was kind and informative. He makes sure that I am aware of what’s needed for my vehicle. I will select him every time I need service. He makes sure that I am aware of what’s needed for my vehicle. I will select him every time I need service. More

by claudi

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 28, 2026 -

Honda of Valley Stream responded

We are so glad Alex continues to keep you informed and makes every visit so seamless! We will make sure he knows you always ask for him. Don't hesitate to reach out if there is anything else we can help with!

August 25, 2026

Dealership Rating

Employee Rating

Very helpful stuff, they always ready to help. Mr kazi are there awesome. I like that outlet Mr kazi are there awesome. I like that outlet More

by Rana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 26, 2026 -

Honda of Valley Stream responded

We are so glad Kazi and the team are always there when you need them! We will make sure Kazi knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!