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Alex Marcel

Overview Reviews (994)

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Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

994 Reviews

Overview Reviews (994)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

994 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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994 Reviews of Alex Marcel

September 03, 2026

Dealership Rating

Employee Rating

They were very professional I ap plaud them and they will have my future business will have my future business More

by nevillearroyo787

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Gary Lin, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski, Brandon Martinez

August 27, 2026

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Employee Rating

Alex was kind and informative. He makes sure that I am aware of what’s needed for my vehicle. I will select him every time I need service. He makes sure that I am aware of what’s needed for my vehicle. I will select him every time I need service. More

by claudi

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Aug 28, 2026 -

Honda of Valley Stream responded

We are so glad Alex continues to keep you informed and makes every visit so seamless! We will make sure he knows you always ask for him. Don't hesitate to reach out if there is anything else we can help with!

August 25, 2026

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Very helpful stuff, they always ready to help. Mr kazi are there awesome. I like that outlet Mr kazi are there awesome. I like that outlet More

by Rana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 26, 2026 -

Honda of Valley Stream responded

We are so glad Kazi and the team are always there when you need them! We will make sure Kazi knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

August 24, 2026

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Service was very nice experience 👌 good service as awlways will recommend to friends and family awlways will recommend to friends and family More

by gsvision058

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Brandon Martinez

Aug 25, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are glad the team continues to deliver a great experience every visit. We look forward to seeing you again and don't hesitate to reach out if there is anything else we can help with!

August 20, 2026

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Great service Love the Hot chocolate. Praise the Lord, 1 free car wash whenever im ready. Will definitely use honda valley stream. Singling out Marcel. Thank yoj Praise the Lord, 1 free car wash whenever im ready. Will definitely use honda valley stream. Singling out Marcel. Thank yoj More

by karol.holness

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Aug 21, 2026 -

Honda of Valley Stream responded

We are so glad Marcel and the team took great care of you! The hot chocolate and complimentary car wash are just a few of the perks. We look forward to seeing you again and don't hesitate to reach out if there is anything else we can help with!

August 18, 2026

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Cool dude he handle business i was happy with the progress of my car he always keep u updated on your car progress of my car he always keep u updated on your car More

by MAYSJAMES43

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Mark Skawinski

Aug 19, 2026 -

Honda of Valley Stream responded

We love that! We are glad he kept you informed every step of the way and got the job done. Don't hesitate to reach out if there is anything else we can help with!

August 18, 2026

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Very clean, organized, professional staff and overall good experience at this location, will return for future servicing of my vehicle good experience at this location, will return for future servicing of my vehicle More

by J.VASQUEZ0

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Aug 18, 2026 -

Honda of Valley Stream responded

We appreciate the kind words! We are glad the team and the facility made such a great impression. We look forward to seeing you again and don't hesitate to reach out if there is anything else we can help with!

August 14, 2026

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From entering to exiting everyone gave five star service thanks 😊 Bryanna for her service and her dedication thanks 😊 Bryanna for her service and her dedication More

by e.y.clarke

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 17, 2026 -

Honda of Valley Stream responded

We are so glad Bryanna and the whole team delivered a five star experience from start to finish! We will make sure she sees this. Don't hesitate to reach out if there is anything else we can help with!

August 13, 2026

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Employee Rating

The dealership is always very helpful and thoughtful when it comes to service. They consistently notify me of changes and updates to my service if needed and always try to remind me of the benefits I have re it comes to service. They consistently notify me of changes and updates to my service if needed and always try to remind me of the benefits I have readily available at the service center. More

by ohsafa.harding

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Aug 14, 2026 -

Honda of Valley Stream responded

We truly appreciate the continued loyalty! We are glad the team always keeps you informed and makes sure you get the most out of every visit. We look forward to seeing you again and don't hesitate to reach out if there is anything else we can help with!

August 12, 2026

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Fast work , great job 2 recalls fixed with in hours thanks , would definitely recommend to other clients thanks , would definitely recommend to other clients More

by BAUMAIN77

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Gary Lin, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 14, 2026 -

Honda of Valley Stream responded

We appreciate the recommendation! We are glad the team was able to knock out both recalls so quickly. Don't hesitate to reach out if there is anything else we can help with!