Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

May 18, 2026

Dealership Rating
Employee Rating

Marcel always goes above and beyond to help and make sure we understand any issues the car is having. He is polite and extremely patient. More

by avs10059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Honda of Valley Stream responded

Hi there, thank you for your kind words! We’re so glad Marcel continues to go above and beyond to make sure everything is clearly explained and taken care of. It’s great to hear his patience and professionalism made such a positive impact. Please feel free to reach out if you need anything.

May 18, 2026

Dealership Rating
Employee Rating

I’ve been going to this dealership for the past 10 years and Alex Marcel has been my go to service advisor for years. Extremely knowledgeable and helpful. Always takes care of any questions and service I ne More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

May 21, 2026

Honda of Valley Stream responded

Hi there, thank you for your incredible loyalty over the years! We’re so glad Alex Marcel has consistently provided knowledgeable and dependable service for you. It means a lot to have your continued trust and recommendation. Please feel free to reach out if you need anything.

May 18, 2026

Dealership Rating
Employee Rating

Service is efficient and car problems are addressed promptly. A summary of services performed is given at conclusion, along with recommendations about what else might be needed in the future. Very help More

by smacg43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad to hear your service was efficient and that everything was clearly explained, including helpful recommendations for the future. Please feel free to reach out if you need anything.

April 30, 2026

Dealership Rating
Employee Rating

Marcel at service is wonderful and listen to all my needs. A/c is working good More

by LFLEMINGPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad Marcel took the time to listen and make sure everything was taken care of properly. It’s great to hear your A/C is working well. Please feel free to reach out if you need anything.

April 29, 2026

Dealership Rating
Employee Rating

The job was done on Time. Job performance was excellent. He was extremely courteous and understanding. More

by KISHORESIRCAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: None

Apr 30, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re glad to hear everything was completed on time and that you experienced courteous and attentive service. We truly appreciate your kind words. Please feel free to reach out if you need anything.

April 28, 2026

Dealership Rating
Employee Rating

Transparent with what to expect during the service. Listened to my concerns with my car, and updated me throughout the service. More

by kailan.luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

Apr 29, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad to hear everything was clearly explained and that our team took the time to listen and keep you informed throughout your visit. Please feel free to reach out if you need anything.

April 20, 2026

Dealership Rating
Employee Rating

Took too long for an oil change - over 2 hours with an appointment No car wash included More

by NIECY40
Recommend Dealer
No
Apr 20, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback. We’re sorry to hear your visit took longer than expected, especially with an appointment, and that the experience didn’t meet your expectations. We understand how important your time is and will be addressing this with our team. We also appreciate your note regarding the car wash. Please feel free to reach out if you’d like to discuss your visit further or if you need anything.

April 13, 2026

Dealership Rating
Employee Rating

Clara was terrific. It was nice to converse via text. She was responsive and explained things to me. Re the dealership, I have been a customer of this dealership for ma More

by fit1110
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Apr 14, 2026

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty over the years. That truly means so much to us. We’re especially glad to hear Clara made your experience smooth and convenient through text communication and clear explanations. Providing responsive and helpful service is exactly what we aim for. We sincerely appreciate your trust, and if you ever need anything at all, please don’t hesitate to reach out.

April 13, 2026

Dealership Rating
Employee Rating

Great and fast service, I was in and out in a couple hours. Thumbs up! More

by roberthunter29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Honda of Valley Stream responded

Hi there, Thank you for the thumbs up! We’re so glad your visit was quick and efficient and that you were in and out in just a couple of hours. That’s exactly what we aim for. We truly appreciate your feedback, and if you ever need anything at all, please don’t hesitate to reach out.

April 07, 2026

Dealership Rating
Employee Rating

Mark Skawinsky and Alex Marcel both provided me with amazing service and were so accommodating and extremely helpful to put me at ease. More

by adhikind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

Apr 08, 2026

Honda of Valley Stream responded

Hi there, Thank you so much for sharing this! We’re truly glad to hear that Mark and Alex provided such accommodating and helpful service, and that they made you feel at ease throughout your visit. That’s exactly the experience we hope every customer has. We appreciate your kind words, and if you ever need anything at all, please don’t hesitate to reach out.

1
...

Dealership Inventory (287 Vehicles)

used 2023 Honda Civic Sedan car, priced at $24,500
2023 Honda Civic Sedan
used
Aegean Blue Metallic exterior
Variable
FWD
used 2023 Honda CR-V Hybrid car, priced at $28,900
2023 Honda CR-V Hybrid
used
Platinum White Pearl exterior
Variable
AWD
used 2025 Honda Accord Sedan car, priced at $28,500
2025 Honda Accord Sedan
used
Gray exterior
Variable
FWD
used 2026 Honda HR-V car, priced at $30,400
2026 Honda HR-V
used
White exterior
Variable
AWD
used 2024 Honda Accord Hybrid car, priced at $29,000
2024 Honda Accord Hybrid
used
Gray exterior
Variable
FWD
used 2025 Honda Accord Sedan car, priced at $29,000
2025 Honda Accord Sedan
used
White exterior
Variable
FWD