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Brandon Martinez

Overview Reviews (333)

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Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

333 Reviews

Overview Reviews (333)

4.6

333 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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333 Reviews of Brandon Martinez

October 03, 2026

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Employee Rating

I brought my car in to be serviced in regards to starting issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the vehicle home and parked fir about 10 minutes my husband went to take it to get gas. The vehicle stalled at the gas station in which boosting the vehicle did nothing to get the car going. I went get a battery from the auto supply store and my husband installed it in which the vehicle started right away. This was a very much of an inconvenience and stress. I'm not happy. More

by righteouscipher_17

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Clara Torres, Briyanna Jones

September 30, 2026

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Brandon and Kevin were outstanding! The entire Honda team was professional, welcoming, and made the process incredibly easy. They answered all my questions without any pressure and ensu The entire Honda team was professional, welcoming, and made the process incredibly easy. They answered all my questions without any pressure and ensured everything went smoothly. Highly recommend them for a stress-free time. More

by GORDON9600

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

Oct 01, 2026 -

Honda of Valley Stream responded

Thank you so much for sharing your wonderful experience, Gordon! We are thrilled to hear that Brandon and Kevin provided you with such outstanding care during your recent visit with our service department. Making the process smooth and stress-free for our customers is always our top priority, and we truly appreciate your high recommendation. The Honda of Valley Stream Team

September 11, 2026

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Professional! Customer service above board. My experience was awesome from the check in. Highly recommend Customer service above board. My experience was awesome from the check in. Highly recommend More

by tatianay7

Verified Customer

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Recommend Dealer

Yes

Sep 14, 2026 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad your check in and overall visit were professional and awesome. Please do not hesitate to contact us if you need anything else. We look forward to seeing you again.

September 08, 2026

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First time to use their service very satisfied the way they communicate with me and how they service my car. they communicate with me and how they service my car. More

by relinestrada1950

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones, Mark Skawinski

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. We are so glad to hear you were very satisfied with the communication and service on your car during your first visit. We appreciate you taking the time to leave a review.

September 07, 2026

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Very clean place in the waiting room I will tell all my friends about this place. friends about this place. More

by cjslaurelton

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Sep 09, 2026 -

Honda of Valley Stream responded

CJ, Thank you for sharing your experience. It is great to hear you enjoyed the clean waiting room, and we appreciate you spreading the word to your friends.

September 06, 2026

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The work place is very clean and workers are professional and courteous. Waiting is a minimum and courteous. Waiting is a minimum More

by DELO1028

Verified Customer

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Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Thank you for sharing your experience. It is great to hear you found the workplace clean, the staff professional and courteous, and the wait time minimal. We appreciate you taking the time to leave a review.

September 03, 2026

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They were very professional I ap plaud them and they will have my future business will have my future business More

by nevillearroyo787

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Gary Lin, Kevin Singh, Gabe Peña, Briyanna Jones, Mark Skawinski

Sep 09, 2026 -

Honda of Valley Stream responded

Neville, Thank you for sharing your experience. It is great to hear the team was so professional, and we appreciate you applauding their work and entrusting us with your future business.

August 31, 2026

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I’ve written a review now 3 times this is a very frustrating process. Pleaa as se move on frustrating process. Pleaa as se move on More

by RC23SKDOO

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for reaching out. We are sorry to hear the review process has been frustrating, and we appreciate your patience.

August 31, 2026

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Fast and efficient. Knowlegable. Tries to save you money rather than push you to spend money. Knowlegable. Tries to save you money rather than push you to spend money. More

by Ask

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. It is great to hear the service was fast, efficient, and knowledgeable, and that the team looked to save you money rather than push unnecessary spending. We appreciate you taking the time to leave a review.

August 26, 2026

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Can't count on them everytime we go there especially Brandon. Absolutely will recommend to friends and families. Brandon. Absolutely will recommend to friends and families. More

by bsant1ago

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Briyanna Jones

Aug 26, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are so glad Brandon and the team continue to deliver. We will make sure he knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!