Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Brandon Martinez

April 15, 2026

Dealership Rating
Employee Rating

Brandon was outstanding, very helpful and professional. The car was ready at the promised time and everything went smoothly. More

by patloughran924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re glad to hear Brandon provided such helpful and professional service and that everything was ready right on time. It’s great to know your visit went smoothly from start to finish. Please feel free to reach out if you need anything.

April 10, 2026

Dealership Rating
Employee Rating

Staff members were professional and helpful. Wait wasn’t too bad, it was as expected. More

by ajs_2879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Honda of Valley Stream responded

Hi there, Thank you for taking the time to share your experience. We’re glad to hear our team was professional and helpful, and that the wait time met your expectations. We truly appreciate your feedback and your trust. If you ever need anything at all, please don’t hesitate to reach out.

April 02, 2026

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Employee Rating

My experience there was so bad, waiting for more than 3 hours just for a check up , nothing in my issue was resolved More

by tcineus2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 06, 2026

Honda of Valley Stream responded

Hi there, We’re truly sorry to hear about your experience. Waiting more than three hours, especially when your concern was not resolved, is understandably frustrating and not the level of service we aim to provide. Your time is valuable, and we regret that we fell short. We would really appreciate the opportunity to look into this further and make it right. Please don’t hesitate to reach out to us directly so we can address your concerns.

April 01, 2026

Dealership Rating
Employee Rating

It was a great experience. Brandon is extremely good at what he does. Very helpful, very accommodating and extremely professional above all. He deserves a raise. Thanks again t More

by NARAYANKUMARDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad to hear Brandon provided such helpful, accommodating, and professional service. He truly is a valued member of our team, and we’ll be sure to share your kind words with him. If you need anything at all, please don’t hesitate to reach out.

March 29, 2026

Dealership Rating
Employee Rating

Briyanna was helpful and stayed in touch with updates as they came up. It was very appreciated. My car was fixed within 24 hours. More

by rivkab26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad Briyanna kept you informed throughout the process and that your vehicle was repaired so quickly. We truly appreciate your kind words, and if you need anything at all, please don’t hesitate to reach out.

March 23, 2026

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Employee Rating

The wait until my car was finished was longer than expected. And. Needed four more words More

by MMA613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Honda of Valley Stream responded

Hi there, Thank you for your feedback. We’re sorry the wait was longer than you expected. We know your time is valuable and truly appreciate your patience. If you’d like to share more about your visit, please don’t hesitate to reach out.

March 23, 2026

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Employee Rating

Everyone is very nice and very professional. Areas are kept very clean, a lot of sitting spaces very pleasant place to wait. More

by LADYBUGVS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Honda of Valley Stream responded

Hi there, Thank you for the lovely feedback! We’re so glad you found our team friendly and professional, and that you enjoyed the clean, comfortable waiting area. Creating a pleasant environment truly matters to us. If you need anything at all, please don’t hesitate to reach out.

February 06, 2026

Dealership Rating
Employee Rating

Went in for a regular maintenance for oil change and tire rotation, they scratched my wheel rims paint. More

by NK
Workmanship
Recommend Dealer
No
Feb 09, 2026

Honda of Valley Stream responded

Hi there, Thank you for bringing this to our attention. At this time, we’re unable to research the concern with only the username you provided. We do have cameras at the vehicle entry point and throughout the premises, which can help with a review once we have the correct details. Please contact Tony Vicente directly at 516-285-6655, ext. 126, so he can look into this further. Thank you!

February 05, 2026

Dealership Rating
Employee Rating

Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. More

by JJARRETTAL
Recommend Dealer
Yes
Feb 06, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

February 03, 2026

Dealership Rating
Employee Rating

Good experience nice waiting area. Recall item fixed! Great place. Clean, comfortable and in and out easily More

by luluglenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad your visit went smoothly, the recall was taken care of, and you were comfortable while you waited. Please feel free to reach out if there is anything we can help with.

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