Brandon Martinez

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re glad to hear Brandon provided such helpful and professional service and that everything was ready right on time. It’s great to know your visit went smoothly from start to finish. Please feel free to reach out if you need anything.

Honda of Valley Stream responded

Hi there, Thank you for taking the time to share your experience. We’re glad to hear our team was professional and helpful, and that the wait time met your expectations. We truly appreciate your feedback and your trust. If you ever need anything at all, please don’t hesitate to reach out.

Honda of Valley Stream responded

Hi there, We’re truly sorry to hear about your experience. Waiting more than three hours, especially when your concern was not resolved, is understandably frustrating and not the level of service we aim to provide. Your time is valuable, and we regret that we fell short. We would really appreciate the opportunity to look into this further and make it right. Please don’t hesitate to reach out to us directly so we can address your concerns.

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad to hear Brandon provided such helpful, accommodating, and professional service. He truly is a valued member of our team, and we’ll be sure to share your kind words with him. If you need anything at all, please don’t hesitate to reach out.

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad Briyanna kept you informed throughout the process and that your vehicle was repaired so quickly. We truly appreciate your kind words, and if you need anything at all, please don’t hesitate to reach out.

Honda of Valley Stream responded

Hi there, Thank you for your feedback. We’re sorry the wait was longer than you expected. We know your time is valuable and truly appreciate your patience. If you’d like to share more about your visit, please don’t hesitate to reach out.

Honda of Valley Stream responded

Hi there, Thank you for the lovely feedback! We’re so glad you found our team friendly and professional, and that you enjoyed the clean, comfortable waiting area. Creating a pleasant environment truly matters to us. If you need anything at all, please don’t hesitate to reach out.

Honda of Valley Stream responded

Hi there, Thank you for bringing this to our attention. At this time, we’re unable to research the concern with only the username you provided. We do have cameras at the vehicle entry point and throughout the premises, which can help with a review once we have the correct details. Please contact Tony Vicente directly at 516-285-6655, ext. 126, so he can look into this further. Thank you!

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad your visit went smoothly, the recall was taken care of, and you were comfortable while you waited. Please feel free to reach out if there is anything we can help with.