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Brandon Martinez

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Brandon Martinez

Brandon Martinez | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.6

301 Reviews

Overview Reviews (301)

4.6

301 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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301 Reviews of Brandon Martinez

June 16, 2026

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Good experience. All the comfort of home. Wait time was a little longer than told but it was busy. All the comfort of home. Wait time was a little longer than told but it was busy. More

by neelie7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Jun 17, 2026 -

Honda of Valley Stream responded

Thank you for the feedback! We are glad you were comfortable while you waited and appreciate your patience on a busy day. We will keep working on our time estimates. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

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Car was ready a on time and everything went smoothly. Everything explained and very satisfied Everything explained and very satisfied More

by PKWAIT

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are so glad your car was ready on time and that everything was explained clearly. That is always the goal. Please don't hesitate to reach out if there is anything you need!

June 06, 2026

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Seem to have an understanding of the different recommendations available to many customers that visit. recommendations available to many customers that visit. More

by Dennise

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinski

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Jun 10, 2026 -

Honda of Valley Stream responded

Hi Dennise! Thank you for the kind words! We always want to make sure our customers feel informed and that we are finding the best solutions for their needs. Please don't hesitate to reach out if there is anything you need!

June 01, 2026

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Clean , professionalism , attentive , polite , helpful , excellent treatment of their customers , knowledge of services and final explanation of services my car got excellent treatment of their customers , knowledge of services and final explanation of services my car got More

by bronxchamps61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

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Jun 02, 2026 -

Honda of Valley Stream responded

Hi there, thank you for your kind words! We’re so glad you had such a positive experience and that our team provided attentive and knowledgeable support throughout your visit. It’s great to hear everything was clearly explained as well. Please feel free to reach out if you need anything.

June 01, 2026

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Always a pleasure dealing with you guys & Branden makes the experience even better. I love that I’ve found my “everything Honda” team. Thank you the experience even better. I love that I’ve found my “everything Honda” team. Thank you More

by NILEASTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2026 -

Honda of Valley Stream responded

Hi there, thank you for your kind words! We’re so glad Branden continues to make your visits even more enjoyable and that you’ve found a team you can rely on. That means a lot to us. Please feel free to reach out if you need anything.

May 27, 2026

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This Honda dealership has great service,and the staff is professional. The prices are great. professional. The prices are great. More

by GERALDBENJAMIN93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

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May 27, 2026 -

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad you had a great experience and found our team to be professional. It’s wonderful to hear you were happy with the value as well. Please feel free to reach out if you need anything.

May 25, 2026

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Brandon was a pleasure to work with, but when I got to the cashier window to check out, I don’t know the cashier‘s name, but she was very rude and had an attitude for no reason whatsoever me and another c the cashier window to check out, I don’t know the cashier‘s name, but she was very rude and had an attitude for no reason whatsoever me and another customer complaint about her and I don’t think that people that’s working with the public shouldn’t have attitude even if it’s a small mistake cause we all make mistakes in life, but her attitude was disgusting More

by rgonz2543

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2026 -

Honda of Valley Stream responded

Hi there, thank you for your feedback. We’re glad to hear Brandon provided a positive experience, but we’re very sorry about your interaction at checkout. That’s not the level of professionalism we expect from our team. We appreciate you bringing this to our attention and will be addressing it internally. Please feel free to reach out if you’d like to discuss this further or if there’s anything we can assist you with.

April 28, 2026

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Employee Rating

Transparent with what to expect during the service. Listened to my concerns with my car, and updated me throughout the service. Listened to my concerns with my car, and updated me throughout the service. More

by kailan.luciano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

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Apr 29, 2026 -

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad to hear everything was clearly explained and that our team took the time to listen and keep you informed throughout your visit. Please feel free to reach out if you need anything.

April 15, 2026

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Brandon was outstanding, very helpful and professional. The car was ready at the promised time and everything went smoothly. The car was ready at the promised time and everything went smoothly. More

by patloughran924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re glad to hear Brandon provided such helpful and professional service and that everything was ready right on time. It’s great to know your visit went smoothly from start to finish. Please feel free to reach out if you need anything.

April 10, 2026

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Staff members were professional and helpful. Wait wasn’t too bad, it was as expected. Wait wasn’t too bad, it was as expected. More

by ajs_2879

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 13, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for taking the time to share your experience. We’re glad to hear our team was professional and helpful, and that the wait time met your expectations. We truly appreciate your feedback and your trust. If you ever need anything at all, please don’t hesitate to reach out.