Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 3

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.6
313 Reviews
4.6

313 Reviews

Write a Review

313 Reviews of Brandon Martinez

June 21, 2026

Dealership Rating
Employee Rating

Mark was really helpful but the dealership itself just doesn’t seem very right waiting 3 hours for an oil change More

by kscicere
Recommend Dealer
No

Other Employees Tagged: Mark Skawinski

Jun 22, 2026

Honda of Valley Stream responded

Thank you for the kind words about Mark — we're glad he was able to take great care of you! We completely understand your frustration with the wait time, a 3-hour oil change is not the experience we want for our customers. We are actively adding staff and retooling our service process to bring those wait times down significantly. We hope to have the opportunity to show you the improvement on your next visit!

June 17, 2026

Dealership Rating
Employee Rating

Excellent service from the customer service team. I will recommend them to my friend and colleague More

by GR8ZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Honda of Valley Stream responded

Thank you for the kind words and the recommendation! We are glad our team took great care of you. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

Dealership Rating
Employee Rating

Good experience. All the comfort of home. Wait time was a little longer than told but it was busy. More

by neelie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Honda of Valley Stream responded

Thank you for the feedback! We are glad you were comfortable while you waited and appreciate your patience on a busy day. We will keep working on our time estimates. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

Dealership Rating
Employee Rating

Car was ready a on time and everything went smoothly. Everything explained and very satisfied More

by PKWAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are so glad your car was ready on time and that everything was explained clearly. That is always the goal. Please don't hesitate to reach out if there is anything you need!

June 06, 2026

Dealership Rating
Employee Rating

Seem to have an understanding of the different recommendations available to many customers that visit. More

by Dennise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Honda of Valley Stream responded

Hi Dennise! Thank you for the kind words! We always want to make sure our customers feel informed and that we are finding the best solutions for their needs. Please don't hesitate to reach out if there is anything you need!

June 01, 2026

Dealership Rating
Employee Rating

Clean , professionalism , attentive , polite , helpful , excellent treatment of their customers , knowledge of services and final explanation of services my car got More

by bronxchamps61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Jun 02, 2026

Honda of Valley Stream responded

Hi there, thank you for your kind words! We’re so glad you had such a positive experience and that our team provided attentive and knowledgeable support throughout your visit. It’s great to hear everything was clearly explained as well. Please feel free to reach out if you need anything.

June 01, 2026

Dealership Rating
Employee Rating

Always a pleasure dealing with you guys & Branden makes the experience even better. I love that I’ve found my “everything Honda” team. Thank you More

by NILEASTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Honda of Valley Stream responded

Hi there, thank you for your kind words! We’re so glad Branden continues to make your visits even more enjoyable and that you’ve found a team you can rely on. That means a lot to us. Please feel free to reach out if you need anything.

May 27, 2026

Dealership Rating
Employee Rating

This Honda dealership has great service,and the staff is professional. The prices are great. More

by GERALDBENJAMIN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

May 27, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad you had a great experience and found our team to be professional. It’s wonderful to hear you were happy with the value as well. Please feel free to reach out if you need anything.

May 25, 2026

Dealership Rating
Employee Rating

Brandon was a pleasure to work with, but when I got to the cashier window to check out, I don’t know the cashier‘s name, but she was very rude and had an attitude for no reason whatsoever me and another c More

by rgonz2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback. We’re glad to hear Brandon provided a positive experience, but we’re very sorry about your interaction at checkout. That’s not the level of professionalism we expect from our team. We appreciate you bringing this to our attention and will be addressing it internally. Please feel free to reach out if you’d like to discuss this further or if there’s anything we can assist you with.

April 28, 2026

Dealership Rating
Employee Rating

Transparent with what to expect during the service. Listened to my concerns with my car, and updated me throughout the service. More

by kailan.luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Apr 29, 2026

Honda of Valley Stream responded

Hi there, thank you for your feedback! We’re so glad to hear everything was clearly explained and that our team took the time to listen and keep you informed throughout your visit. Please feel free to reach out if you need anything.