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Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 4

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
284 Reviews
4.7

284 Reviews

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284 Reviews of Brandon Martinez

October 16, 2025

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Employee Rating

Gentleman told me I’ll be ready in an hour and it took two hours .. More

by josemaldonado5803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Martinez , Nataly Arnez

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Oct 17, 2025

Honda of Valley Stream responded

We do apologize for the miscommunication. For the services that were performed on your vehicle, two hours is a reasonable amount of time. We will make sure timing is properly communicated moving forward. Reach out if you need to discuss any further concerns.

October 13, 2025

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Employee Rating

I didn’t like the service. Didn’t want to replace my rims and tires. More

by ebuniluyomade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Oct 14, 2025

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

October 10, 2025

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Employee Rating

Great experience. Well informed and very friendly.would not hesitate to use South shore Honda . More

by grcr
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their friendliness and clear communication. Please reach out if there’s anything else we can do for you.

October 02, 2025

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Very informative about maintenance needed, took time to point out the important needed repairs and printed them, no hard sale. Quickly done with recall. More

by lturkcan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the clear communication and efficiency during your visit. Please reach out if there’s anything else we can do for you.

October 01, 2025

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Employee Rating

5 and a half Hours for an oil change, unacceptable! I had an appointment for 11:30 got there at 11:15, Picked up the car at 5pm More

by METS1520
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 03, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

October 01, 2025

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Employee Rating

The Service Center was good. Brandon did a great job, updated me what time my car will be finished with the change oil and tire rotation. More

by edz12373
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Brandon for keeping you updated and providing great support during your visit. Please reach out if there’s anything else we can do for you.

September 10, 2025

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Employee Rating

Compared to the other local dealership, Honda Valley Stream is better. However, their automated customer service assistant is horrible. I usually have to wait a minimum of 2 hours every time I got my ca More

by jaylordj0427
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinsky

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Sep 11, 2025

Honda of Valley Stream responded

Thank you jaylordj0427. At Honda of Valley Stream we may not be the cheapest but we offer the most value. Our automated customer service has much improved. Please give us feedback at your next service visit.

August 28, 2025

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Great service… quick and had my problem resolved in a timely manner, efficient communication and good customer service More

by miranda21191
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your issue was resolved so quickly and that communication throughout the process was clear and efficient. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

Brandon explained everything to my understanding and was very thorough. Best service in years from this location. More

by d.eso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Brandon took the time to explain everything clearly and that you felt well taken care of during your visit. If you ever need anything else, please don’t hesitate to reach out!

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