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Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 5

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
283 Reviews
4.7

283 Reviews

Write a Review

283 Reviews of Brandon Martinez

August 22, 2025

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Employee Rating

Briyanna gave us great service and ensured our issue was resolved. She kept us informed of the process and was very helpful. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Aug 25, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Briyanna kept you informed and made sure your issue was resolved smoothly. If you ever need anything else, please don’t hesitate to reach out!

August 21, 2025

Dealership Rating
Employee Rating

I had excellent interaction with Brandon and excellent service. I would highly recommend the service center More

by rubbletrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Brandon provided such great support and that your service experience went so well. If you ever need anything else, please don’t hesitate to reach out!

August 20, 2025

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Employee Rating

when I call the dealership for service the agent told me it will be free because it's less than 15 thousand miles and less than one year but when I went for service the agent told me it's not free u have to More

by sjvsharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 21, 2025

Honda of Valley Stream responded

Hi there, Your new vehicle came with one Honda complimentary service and it has been claimed. If you were provided with additional services please present them to our service department to redeem them. Please contact your sales agent or our service manager for further assistance or clarification.

August 13, 2025

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Employee Rating

The employees at the service department are very welcoming and helpful. They are knowledgeable and quick. More

by Annette828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Honda of Valley Stream responded

Hi Annette, We’re glad to hear the service team made your visit both efficient and welcoming. If you ever need anything else, please don’t hesitate to reach out!

July 28, 2025

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Employee Rating

Excellent service. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Jul 29, 2025

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 25, 2025

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Employee Rating

This is my third honda vehicle from this location and so far have had no problems. The staff is professional, courteous, and makes you feel valued. More

by fjkphotos82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty! We're thrilled to hear your experience with all three vehicles has been smooth and that our team consistently provides professional and courteous service. It's our goal to make every customer feel valued. Let us know if there's ever anything you need!

July 23, 2025

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Employee Rating

Great price for the services required and update on the services that require attention in the future. More

by DNOBLE129
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 28, 2025

Honda of Valley Stream responded

Hi there, We're happy to know you felt the pricing was fair and that you received helpful updates about upcoming service needs. If you need anything else, please don’t hesitate to reach out!

July 22, 2025

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Employee Rating

Whith appointment almost wait 4 hours. Too much.time. for change oil and something they found More

by elvirita62quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 30, 2025

Honda of Valley Stream responded

Hi, We thank you for servicing your vehicle with us. We apologize for the time taken. To properly service today's vehicles, we follow time-consuming procedures. We don't just tighten a bolt. We torque it to its specifications. Three services were performed on your vehicle: the oil change, tire rotation, and rear differential clutch service. Could it have been done faster? Perhaps, but our service team is to stay focused on providing a high level of service. If you wish to discuss this further, please reach out to us. 516-285-6655, ext. 126

July 17, 2025

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Employee Rating

Decent service but was pretty rude to me when I asked for more service on the vehicle. Felt brushed off and he was pretty nonchalant about my concerns regarding my vehicle More

by Joe
Recommend Dealer
Yes
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Jul 29, 2025

Honda of Valley Stream responded

Hi Joe, Our apologies for such behavior. Definitely not a representation of who we are. Could you please contact and discuss this further with Tony Vicente. His number is 516-285-6655, ext. 126. Thank you.

June 30, 2025

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Employee Rating

Very efficient and honest service. They gave me updates during my service. All charges were clear. More

by coreyweil21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 01, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad to hear you had an efficient and transparent service experience, with clear communication throughout. If you ever need anything else, please don’t hesitate to reach out!

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