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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

482 Reviews

Overview Reviews (482)

4.8

482 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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482 Reviews of Briyanna Jones

July 13, 2026

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Very disappointing experience. It took over 3 hours to complete a simple oil change and tire alignment, even though I had an appointment. I could understand a longer wait if I had It took over 3 hours to complete a simple oil change and tire alignment, even though I had an appointment. I could understand a longer wait if I had been a walk-in, but with a scheduled appointment, this was unacceptable. The excessive wait time made for a frustrating service experience. More

by rsinghd25

Verified Customer

Service Time

Recommend Dealer

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Jul 15, 2026 -

Honda of Valley Stream responded

We appreciate that! We are glad Brandin and the advisory team always make your visits a positive one. We will make sure Brandin knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

July 11, 2026

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Briyanna provided above and beyond service. She had excellent customer service and really helped for my inspection as a service advisor She had excellent customer service and really helped for my inspection as a service advisor More

by SHAKINA.GOODEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 13, 2026 -

Honda of Valley Stream responded

We love hearing this! Bryanna always goes the extra mile and we are so glad she made your inspection experience such a positive one. We will make sure she sees this. Don't hesitate to reach out if there is anything else we can help with!

July 11, 2026

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I was pleased with the service the hospitality that they provided everyone was nice. I can’t complain. Better than the first visit. provided everyone was nice. I can’t complain. Better than the first visit. More

by jocelynemfranc

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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Jul 13, 2026 -

Honda of Valley Stream responded

We are glad to hear the experience keeps improving! We appreciate you giving us another chance and are happy the team made you feel welcome. We look forward to continuing that trend and don't hesitate to reach out if there is anything else we can help with!

July 08, 2026

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EVERYTHING WENT SMOOTHLY ENJOYED THE EXPERIENCE THERE SERVICE WAS FLAWLESS The staff was very knowledgeable SERVICE WAS FLAWLESS The staff was very knowledgeable More

by puggymarlin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

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Jul 15, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the fantastic feedback! We are so glad everything went smoothly and that our team made a great impression. We look forward to seeing you again!

July 01, 2026

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I am always happy with the service I receive. I am kept updated on what is going to get done and then also what soon needs to be taken care of. I am kept updated on what is going to get done and then also what soon needs to be taken care of. More

by CARMENCHARISMA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2026 -

Honda of Valley Stream responded

That is wonderful to hear! Keeping our customers informed every step of the way is something we take seriously. We look forward to seeing you at your next visit and don't hesitate to reach out if there is anything else we can help with!

June 30, 2026

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Kevin Singh is a professional staff, very helpful polite and good adviser, great human being and good adviser, great human being More

by raajnick9@gmail.comr

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh

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Jul 06, 2026 -

Honda of Valley Stream responded

We really appreciate you sharing that! Kevin truly is one of a kind and we are so glad he continues to make such a positive impact. We will make sure he sees this. Don't hesitate to reach out if there is anything else we can help with!

June 30, 2026

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Kevin was great. I let him know that I have to be done by a certain time for me to get to work and he made sure it happened. I also asked him about a problem with my I let him know that I have to be done by a certain time for me to get to work and he made sure it happened. I also asked him about a problem with my car and instead of risking me not be able to make it to work on time. He gave the 2 solutions it could’ve been and was able to fix the problem himself in seconds. More

by Jt3797

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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Jul 06, 2026 -

Honda of Valley Stream responded

That is exactly the kind of above and beyond service we love to hear about! We are glad Kevin respected your time, kept you on schedule, and even took care of the additional issue on the spot. We will make sure he knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 29, 2026

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Briyanna jones was very helpful with scheduling my appointment. She also provided me with good information of what my recall is and how long it would take appointment. She also provided me with good information of what my recall is and how long it would take More

by ez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

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Jun 30, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad Bryanna made the scheduling process easy and kept you well informed about your recall. We will make sure she knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 28, 2026

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The service center is organized, the staff are friendly and competent and my work was completed in a timely manner. and competent and my work was completed in a timely manner. More

by Gmcraven

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 29, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team had everything running smoothly and got your vehicle taken care of on time. Don't hesitate to reach out if there is anything else we can help with!

June 27, 2026

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Employee Rating

The staff are customer friendly and I would recommend any one to them they put their customers first one to them they put their customers first More

by nickelmclaren84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

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Jun 29, 2026 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words and the recommendation! We are glad our team always puts customers first. Don't hesitate to reach out if there is anything else we can help with!