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Briyanna Jones

Overview Reviews (510)

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Briyanna Jones

Briyanna Jones | Page 2

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

510 Reviews

Overview Reviews (510)

4.8

510 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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510 Reviews of Briyanna Jones

September 08, 2026

Dealership Rating

Employee Rating

First time to use their service very satisfied the way they communicate with me and how they service my car. they communicate with me and how they service my car. More

by relinestrada1950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski, Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. We are so glad to hear you were very satisfied with the communication and service on your car during your first visit. We appreciate you taking the time to leave a review.

September 03, 2026

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They were very professional I ap plaud them and they will have my future business will have my future business More

by nevillearroyo787

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Gary Lin, Kevin Singh, Gabe Peña, Mark Skawinski, Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Neville, Thank you for sharing your experience. It is great to hear the team was so professional, and we appreciate you applauding their work and entrusting us with your future business.

September 02, 2026

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Employee Rating

Great quick service they were understanding of my needs. Will be back for more service Will be back for more service More

by JS720PR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Hello, Thank you for sharing your experience. It is great to hear you received quick service and that the team understood your needs. We look forward to seeing you back for more service.

September 01, 2026

Dealership Rating

Employee Rating

She was not personable, nor did she care to engage in conversation while discussing the repair of my vehicle. I explained the reason why I felt the cost of repair and the hours stated to repair were not conversation while discussing the repair of my vehicle. I explained the reason why I felt the cost of repair and the hours stated to repair were not reasonable, but she said that was what it was - no further discussion More

by Bill D

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Tony - service manager

Sep 10, 2026 -

Honda of Valley Stream responded

Hi Bill, We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

August 31, 2026

Dealership Rating

Employee Rating

Briyanna was very professional and helpful. She was able to check to see how soon I would be checked in and periodically updated me as to what's happening. I was concerned that my mileage on She was able to check to see how soon I would be checked in and periodically updated me as to what's happening. I was concerned that my mileage on the dashboard said the service was 70% oil change. I was concerned that if the service was completed why is not saying 100% instead. This makes me question if I am getting a honest complete service. If my oil was changed as verified by Briaynna since she was at the shop and saw what was going on. If she was not there to see what happened, I would question what really happened. This has happened before with Brandon. If the service is completed, why is there not time to complete the task correctly and document the correct oil change. This has happened too frequently during service of honda 2024. I would hope this suggestion would be taken into consideration for future service and is not personally. More

by bloomot

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Thank you for sharing your experience and your concern. It is great to hear Briyanna was professional and kept you updated throughout your visit. We understand your concern about the oil change percentage on the dashboard not reflecting a completed service, and we will share this feedback with our service team to ensure the reset is handled correctly going forward. We appreciate you bringing this to our attention.

August 31, 2026

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I’ve written a review now 3 times this is a very frustrating process. Pleaa as se move on frustrating process. Pleaa as se move on More

by RC23SKDOO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for reaching out. We are sorry to hear the review process has been frustrating, and we appreciate your patience.

August 26, 2026

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Employee Rating

Can't count on them everytime we go there especially Brandon. Absolutely will recommend to friends and families. Brandon. Absolutely will recommend to friends and families. More

by bsant1ago

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Brandon Martinez

Aug 26, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are so glad Brandon and the team continue to deliver. We will make sure he knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

August 25, 2026

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Employee Rating

Very helpful stuff, they always ready to help. Mr kazi are there awesome. I like that outlet Mr kazi are there awesome. I like that outlet More

by Rana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Aug 26, 2026 -

Honda of Valley Stream responded

We are so glad Kazi and the team are always there when you need them! We will make sure Kazi knows you appreciate him. Don't hesitate to reach out if there is anything else we can help with!

August 24, 2026

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Service was very nice experience 👌 good service as awlways will recommend to friends and family awlways will recommend to friends and family More

by gsvision058

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Brandon Martinez

Aug 25, 2026 -

Honda of Valley Stream responded

We appreciate the kind words and the recommendation! We are glad the team continues to deliver a great experience every visit. We look forward to seeing you again and don't hesitate to reach out if there is anything else we can help with!

August 15, 2026

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Employee Rating

Precise and professional service no complains . Will move forward with this advisor for each visit . Thank you again Brianna Will move forward with this advisor for each visit . Thank you again Brianna More

by afphia148

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Aug 17, 2026 -

Honda of Valley Stream responded

We are so glad Bryanna delivered the precise and professional service you deserve! We will make sure she knows you will be coming back to see her. Don't hesitate to reach out if there is anything else we can help with!