Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones | Page 3

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
482 Reviews
4.8

482 Reviews

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482 Reviews of Briyanna Jones

June 27, 2026

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This is the worst experience I had. the young lady at the cashier gave me attitude and was on her phone the whole time while talking to me and yelling at me to hurry up and pay and they More

by Danny habib
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Recommend Dealer
No
Jul 15, 2026

Honda of Valley Stream responded

We apologize your experience was less than satisfactory. We are very interested in hearing the details, however, we are unable to locate you in our system. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

June 26, 2026

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The dealership completed the required maintenance successfully. The staff acted very professionally. They explained the required work very clearly. More

by pfsqdancer
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Recommend Dealer
Yes
Jun 30, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team explained everything clearly and got the maintenance taken care of. Don't hesitate to reach out if there is anything else we can help with!

June 24, 2026

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Bad serviceI I had a recall so I went to Honda. They went under the car to change the gas pump. The black plastic (cover)that protects the gas tank was not screwed on, they left it like that, the p More

by louisforgene
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Recommend Dealer
No
Jun 26, 2026

Honda of Valley Stream responded

Louis, thank you for your feedback. We want to clarify that the fuel pump replacement on your vehicle is performed from inside the car, accessed through the rear seat. Nothing under the vehicle or around the gas tank is touched during this repair. We would be happy to inspect your vehicle and address your concerns. Please do not hesitate to reach out to us directly.

June 23, 2026

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Everything felt seemless from walking into service center and walking out. Briyanna was very helpful with process of checking in and keeping me up to date. More

by EMT91182
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Recommend Dealer
Yes
Jun 23, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad Briyanna made the check in process smooth and kept you informed every step of the way. We will make sure she knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

June 22, 2026

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Customer service was nice and pleasant. Did not take long for service. Very satisfied with the attention given More

by Kathy11420
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Recommend Dealer
Yes
Jun 23, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team took good care of you in a timely manner. Don't hesitate to reach out if there is anything else we can help with!

June 21, 2026

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They provide very goods and services. The employees is very knowledgeable, supportive and reliable. I will always have my vehicle service here. More

by Jermaine
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Recommend Dealer
Yes
Jun 22, 2026

Honda of Valley Stream responded

Hi Jermaine! Thank you for the kind words and your continued loyalty! We are glad the team always delivers the reliable and knowledgeable service you deserve. We look forward to seeing you at your next visit and don't hesitate to reach out if there is anything else we can help with!

June 19, 2026

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A most honest shop. Its representatives are knowing, competent, courteous and very helpful. They always deliver. More

by ED.JOHNSON1
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Recommend Dealer
Yes
Jun 22, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are glad the team continues to deliver the honest and competent service you deserve. Don't hesitate to reach out if there is anything else we can help with!

June 16, 2026

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Good experience. All the comfort of home. Wait time was a little longer than told but it was busy. More

by neelie7
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Recommend Dealer
Yes
Jun 17, 2026

Honda of Valley Stream responded

Thank you for the feedback! We are glad you were comfortable while you waited and appreciate your patience on a busy day. We will keep working on our time estimates. Don't hesitate to reach out if there is anything else we can help with!

June 15, 2026

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Very helpful and honest assistance with car maintenance repairs and recommendations to sustain the best car care. More

by blackbelt513
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Jun 16, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We always want to make sure our customers have the information they need to keep their vehicles in the best shape possible. We are so glad that came through in your experience. Please don't hesitate to reach out if there is anything you need!

June 12, 2026

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Very friendly ,very neat, I was able to do my work while waiting and it was a pleasure. More

by rabbifried
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters

Jun 15, 2026

Honda of Valley Stream responded

Hi there! Thank you for the kind words! We are so glad you were able to get some work done while you waited and that the experience was a pleasant one. We look forward to seeing you next time. Please don't hesitate to reach out if there is anything you need!