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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 4

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

469 Reviews

Overview Reviews (469)

4.8

469 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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469 Reviews of Briyanna Jones

March 23, 2026

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Employee Rating

Scheduled maintenance on my HRV. Professional friendly check-in. Comfortable waiting area. Excellent and pleasant experience. Professional friendly check-in. Comfortable waiting area. Excellent and pleasant experience. More

by KJCARNEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad your HR-V maintenance visit was a pleasant one and that you felt comfortable from check-in through completion. We truly appreciate you taking the time to share your experience. If you need anything at all, please don’t hesitate to reach out.

March 23, 2026

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Employee Rating

The advisor did all possible. However, service was slow. Oil change took over 3 hours However, service was slow. Oil change took over 3 hours More

by YLOUIS158

Verified Customer

Workmanship

Service Time

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Mar 24, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. We’re glad your advisor did everything possible to assist you, but we sincerely apologize for the extended wait, especially for an oil change. Three hours is longer than it should be, and we understand how frustrating that can be. We truly appreciate your patience, and if you’d like to discuss your visit further, please don’t hesitate to reach out.

March 23, 2026

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Employee Rating

Everyone is very nice and very professional. Areas are kept very clean, a lot of sitting spaces very pleasant place to wait. Areas are kept very clean, a lot of sitting spaces very pleasant place to wait. More

by LADYBUGVS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Brandon Martinez

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Mar 24, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the lovely feedback! We’re so glad you found our team friendly and professional, and that you enjoyed the clean, comfortable waiting area. Creating a pleasant environment truly matters to us. If you need anything at all, please don’t hesitate to reach out.

February 05, 2026

Dealership Rating

Employee Rating

Alex is very helpful, informative in explaining what’s needed and expected. He’s great asset to Honda. needed and expected. He’s great asset to Honda. More

by JJARRETTAL

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Mark Skawinski, Brandon Martinez

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Feb 06, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad Alex provided clear guidance and helpful explanations throughout your visit and truly appreciate you recognizing his efforts. Please feel free to reach out if there is anything we can help with.

January 18, 2026

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Employee Rating

Kevin was very receptive and attentive to my vehicle issues. He was professional and caring. He answered all of my many questions and concerns. He was very patient. issues. He was professional and caring. He answered all of my many questions and concerns. He was very patient. More

by jen507

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

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Jan 19, 2026 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad Kevin provided attentive, professional care and took the time to address all of your questions. Please feel free to reach out if there is anything we can help with.

January 14, 2026

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Employee Rating

Very communicative. Apologized for my service taking longer than originally planned. Very nice environment to bring my car for service. Apologized for my service taking longer than originally planned. Very nice environment to bring my car for service. More

by MIKAY522

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

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Jan 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for the feedback. We are glad our team kept you informed, acknowledged the delay, and made your visit comfortable. Please feel free to reach out if there is anything we can help with.

January 14, 2026

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Employee Rating

Everyone was friendly and professional. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. There’s was a three hour wait but that’s because it was packed everyone decided to get up early and bring there cars early on a Saturday. More

by mar20052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

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Jan 15, 2026 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We are glad our team was friendly and professional and appreciate your patience during a busy Saturday. Please feel free to reach out if there is anything we can help with.

January 09, 2026

Dealership Rating

Employee Rating

Happy New Year. Thank you Honda of Valley Stream and staff for the fast service. 🙏🏽 Thank you Honda of Valley Stream and staff for the fast service. 🙏🏽 More

by Tony S.

Verified Customer

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

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Jan 09, 2026 -

Honda of Valley Stream responded

Hi Tony, thank you for the kind message and well wishes. We are happy to hear you received fast service and appreciate you choosing Honda of Valley Stream. Please feel free to reach out if there is anything we can help with.

December 30, 2025

Dealership Rating

Employee Rating

Experience is always pleasant when coming to get service done on my vehicle. Staff are nice. done on my vehicle. Staff are nice. More

by marcia.betzy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel, Mark Skawinski

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Dec 31, 2025 -

Honda of Valley Stream responded

Hi Marcia, thank you for sharing your experience. We’re glad to hear your visits continue to be pleasant and that the team takes good care of you. Please reach out if you need anything.

December 28, 2025

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Employee Rating

Kevin provided excellent customer service. Due to his recommendation, I will be getting a Hybrid Honda C-RV with the Sport trim. Mr. Singh is the reason for me choosing it over the H-RV. I was Due to his recommendation, I will be getting a Hybrid Honda C-RV with the Sport trim. Mr. Singh is the reason for me choosing it over the H-RV. I was convinced by him that it would be easier to put in a child-safety with the C-RV. I did the research, and indeed it is easier to put it in-and-out of the C-RV five times a week. More

by LESLIEODIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Kevin Singh, Mark Skawinski

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Dec 29, 2025 -

Honda of Valley Stream responded

Hi there, thank you for sharing your experience. We’re glad to hear Kevin provided helpful guidance and supported you in choosing the vehicle that best fits your needs. Please reach out if you need anything.