Honda of Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,815 reviews
Everyone was so friendly and kind and helped me get exactly what I wanted, thank you so much! exactly what I wanted, thank you so much! More
My advisor was spectacular. She was competent, personable and professional. She was a great listener and understood what I needed She was competent, personable and professional. She was a great listener and understood what I needed More
Clean, fast, friendly, professional, and was able to find me discounts to help with the cost. me discounts to help with the cost. More
Good advisors Clean sitting area Good service take pictures of repairs Stay in touch with customer pictures of repairs Stay in touch with customer More
Brianna was courteous and efficient. Service was fast Waiting room clean and comfortable while waiting for my car Service was fast Waiting room clean and comfortable while waiting for my car More
From start to finish the dealership makes things easy. It is a well oiled machine. It is a well oiled machine. More
This was my second Honda accord they provided me with the perfect car at the fairest price. The staff is kind and well trained perfect car at the fairest price. The staff is kind and well trained More
This dealership and service center is good. The staff is helpful and knowledgeable. Thank you The staff is helpful and knowledgeable. Thank you More
Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time and issue sorted out. It was for a simple recall on my 2022 Civic EX along with a routine brake flush. Also while I have had only good experiences with the showroom and sales department over the years, the service department leaves much to be desired of, as true customer service is lacking as everyone seems to be like a robot.- My other grievance has been a $4.00 clip that secures the oil pan shield. On several occasions in the past I received both my Civic and Accord with these clips missing and have had to re-purchase them, as the service manager did not want to hear my story and insisted that it was a bad design and that they fall off due to vibration.- well because of that Is started doing my oil and filter change myself 2 and a half years ago, along with tire rotation etc.I keep a service log along with my receipts, I have never lost another clip since.- sloppy service needs improvement, along with reasonable managers with common sense. More
All around great service. Service providers were super friendly and helpful. Waiting area was spacious with a good selection of coffee and snacks. Definitely will come back fo Service providers were super friendly and helpful. Waiting area was spacious with a good selection of coffee and snacks. Definitely will come back for my next oil change! More