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Honda of Valley Stream

Valley Stream, NY

4.6
3,807 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,810 reviews

October 10, 2024

Kevin Kim made this car buying experience a breeze. He was extremely knowledgeable and professional. No haggling and no hassle. I would recommend this dealership and Kevin to anyone. More

by KWANG820525
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that Kevin made your car-buying experience hassle-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 10, 2024

Service is good. Everything is great except it took too long to get the vehicle back. More

by ELLIEJIANG0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

We're glad to hear that you found the service good overall. We apologize for the longer-than-expected wait time and appreciate your patience. We’ll work on improving the timing for future visits to make your experience even better!

October 10, 2024

Brandon was wonderful. Helpful, polite and competent. Brandon kept me apprised of the problems with the car and how long it would take to have the problems diagnosed and fi More

by brlbny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Brandon provided such excellent service. We'll be sure to pass along your praise to him. We look forward to serving you again!

October 10, 2024

Very clean and run efficiently problem was that some of my concerns were not addressed. They did get CarPlay to work, but now it doesn’t work again and I still can’t hook my phone up to the car. More

by jakehetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We’re glad to hear you found our facility clean and efficient, but we apologize that some of your concerns weren’t fully addressed, especially with CarPlay. Please reach out to us so we can resolve this issue and ensure your phone is properly connected. We appreciate your patience and are committed to making it right! 516-812-5302

October 10, 2024

Brandon facilitate a Lift service for me in order to make it to my work on time. Car service was not what I was expecting financially however he try to help out in any option he could. Thank you and keep you More

by willusa2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was professional and kind. We appreciate your understanding and look forward to assisting you with your next service!

October 10, 2024

She was very professional and she the best I would got back for service Mt car More

by Johnny reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a professional experience and that you're considering returning for your car's service. We look forward to welcoming you back!

October 10, 2024

Sent a text about recommended repairs but they never called me to go over it and explain them. I spent alot of money and they should have thrown it some free little repairs or given me a discount. The More

by RAJESHKALELKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he schedule a time to look further into the vibration on your vehicle. His number is 516-812-5302. He looks forward to hearing from you.

October 10, 2024

Made an 2 pm appointment for the free maintanace for my 2024 Passport. Everyone that came after me got their car back and i was the only one left in the shop. Finally got the car at 4:30 pm. Maybe because More

by HUSHION
Recommend Dealer
No
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We do apologize that your experience was less than satisfactory and wanted to reach out to you. However, we were unable to locate you in our system based on the username provided. Rest assured that we work on every vehicle as quickly as we can without sacrificing the quality of the work preformed and even when a customer is not paying anything for the service completed the dealership gets reimbursed by the manufacturer for the services performed. Please reach out to us if you need to discuss this further at 516-812-5302.

October 10, 2024

I had a 730am appointment for an oil change and it took 2 hours for my oil to be changed. More

by tujuana.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We are sorry that your time with us was less than satisfactory. Our records show that your vehicle service was finished and you were on your way by 9 a.m. Rest assured we work as quickly as we can without sacrificing the quality of the services we perform. Reach out if you need anything additional.

October 10, 2024

they got me the year an, make and model Honda at a correct price and I am pleased with my car. More

by leslieleber
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you got the exact year, make, and model Honda you wanted at the right price. We're happy you're pleased with your car, and we look forward to serving you again!

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