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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

July 20, 2026

It was fast. The service was great. I arrived at 11. I was out by 1 something . Which was hour less than time specified. More

by koangel407
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Jul 21, 2026 -

Greenway Kia West responded

Great to hear your Kia Carnival was back on the road sooner than expected. We’re glad the service exceeded your timeline and met your needs. Thank you for choosing us, and we look forward to helping you again.

July 20, 2026

The gentleman who drives the shuttle car was very professional and on point. He picked me up even though he had to skip lunch and it was close to quitting time. Excellent customer service, both drop More

by BELLBRENDA0525
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jul 21, 2026 -

Greenway Kia West responded

It’s wonderful to hear our shuttle driver delivered attentive service despite the timing. Thank you for trusting us with your Kia and for sharing your positive experience.

July 18, 2026

The dealership is well organized, the service was excellent and the employees were polite and professional. More

by elainebenayon
Recommend Dealer
Yes
Employees Worked With
Naz
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Jul 18, 2026 -

Greenway Kia West responded

Our team is thrilled to hear you found our service process organized and professional. We’re glad your Kia Sportage received excellent care. Please reach out anytime your vehicle needs attention again.

July 14, 2026

My vehicle was damaged by KIA dealer while in service for unrelated issue. I'm having a hard time getting them to repair all the damages. More

by mikenichols33
Recommend Dealer
No
Employees Worked With
Joel Hernandez
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Jul 15, 2026 -

Greenway Kia West responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 05, 2026

I came in after the car I had was having issues to look at buying my first car in my name. Daniel was great to work with. He wasn't pushy and helped me to make the best choice for me while giving me space, More

by taylorxjanise.ent
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 05, 2026 -

Greenway Kia West responded

We appreciate you choosing us for your Kia K4 service and your first car purchase. We’re glad our team provided guidance without pressure and respected your space. Congratulations on your new car and we look forward to assisting you again.

July 03, 2026

Cashier/receptionist awful no coffee consultant does not know where he is at and not very lnowledgeable More

by osceolafc
Recommend Dealer
No
Employees Worked With
Naz
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Jul 04, 2026 -

Greenway Kia West responded

We are sorry to hear your recent experience at our facility fell short of the high level of service we strive to provide. We operate with a strict standard of transparent out-the-door pricing. Please visit the dealership or call our main line and ask for Joel Hernandez directly so we can resolve this for you. Joel Hernandez Service Manager

July 02, 2026

Slow day, lot of reps standing around. Hazem was great. I had a decent experience. The car that I test drove was dirty on the inside BUT Hazem changed that impression by bringing me the on More

by Deneen
Recommend Dealer
Yes
Employees Worked With
Hazem Fayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hazem Fayala
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Jul 04, 2026 -

Greenway Kia West responded

We appreciate you choosing Greenway Kia West for your recent purchase. I will be sure to share your kind words with Hazem as we continue to streamline our process while maintaining our commitment to transparent out-the-door pricing and $0 mandatory protection packages. We look forward to seeing you again for your next maintenance visit or when you are ready to browse our wide selection of Certified Pre-Owned Kia Orlando models. Anas Lazaar General Manager

July 01, 2026

Excellent service. Good customer service. The wating time was like I spected. The resolved the problem with my vehicle. More

by hmdocrod0
Recommend Dealer
Yes
Employees Worked With
5
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Jul 01, 2026 -

Greenway Kia West responded

Thank you for the five-star review. It’s great to hear you received excellent service and that our customer support stood out. We’re glad the wait time met your expectations and that we could resolve the issue with your Kia Carnival.

June 28, 2026

Perfect Courteous, easy. on time, and comfortable. Friendly, responsible, timely, good coffee, and informative. They got me out on time so I could go to work. More

by MARTHANAVARRA0
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 28, 2026 -

Greenway Kia West responded

Thank you for bringing your Kia Sportage in for service. We’re pleased the visit was courteous, comfortable, and that you enjoyed the coffee while our team kept you informed. It’s great we had you back on time for work.

June 26, 2026

I was taken very good care. Tiny has been my service tech for years and I trust him. More

by esde1372
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jun 27, 2026 -

Greenway Kia West responded

How great to hear our service team has taken excellent care of your Kia Forte over the years. We appreciate your ongoing trust and look forward to keeping it running at its best.

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