Cobb County Toyota - Service Center

The service advisors communicate well and let you know what is needed for your vehicle. what is needed for your vehicle. More

Excellent service! Anthony, the service manager, is always helpful and ensures mission success! Cobb County Toyota hits the mark every time. Anthony, the service manager, is always helpful and ensures mission success! Cobb County Toyota hits the mark every time. More

The service performed was good. But it took 3.5 hours to complete what they told me would be 1.5 hr wait. But it took 3.5 hours to complete what they told me would be 1.5 hr wait. More

Work was completed in a timely fashion. Even without an appointment, the work was quick. Even without an appointment, the work was quick. More

I was very disappointed , my experience with David and Zach, Todd was awful and very degrading. Todd was being very sarcastic. I even over heard his conversation with another customer on the phone at 332 Zach, Todd was awful and very degrading. Todd was being very sarcastic. I even over heard his conversation with another customer on the phone at 332 pm the customer was also saying he is talking to them sarcastically. “He said mam I’m not being sarcastic.” I just looked at him like wow another customer is telling you that you are being sarcastic and rude. All I wanted was for someone to communicate with me about my car. I waited 4 hours before I asked what was going going on and when I called I felt no one cared to address my concerns from Katy given me the wrong number to corporate office to David, zach and Todd. I will never come back. I will take my car to another Toyota dealer. Communication there is extremely awful there. They over charge me when I seen them bring my car in the shop at 145pm and was done at 331pm. I will be calling better business bearu. My appointment was at 8am and all I was told is that they have over 8 cars that’s been there for a week. That I can’t expect them to call me every hour and and tell me about my car. This is not exceptable. Very sarcastic talking to me. Enough is enough never again. More

Friendly staff gives detailed information and performs services in record time! Amazing Customer Service every time! services in record time! Amazing Customer Service every time! More

Claude Henry is my hero! Very friendly, available and knowledgeable. I always go to him. Very friendly, available and knowledgeable. I always go to him. More

Able to quickly identify problem and fix it. Gave my loaner since work was under warranty. Gave my loaner since work was under warranty. More

Horrible experience from getting an appointment to getting waited on when we arrived for our appointment. All for nothing in the end as no work was completed. No one had time for our appointment on a getting waited on when we arrived for our appointment. All for nothing in the end as no work was completed. No one had time for our appointment on a warranty issue. Will never be back after using this dealership for more than 30 years. More

Great service and concern with the repair that was received, the service techs did not complete the assembly of all of the parts , I will need to make another trip to get this resolved, but no problem received, the service techs did not complete the assembly of all of the parts , I will need to make another trip to get this resolved, but no problem in doing this,, always have great service More