Cobb County Toyota - Service Center

JC is an awesome service writer and is one of the reasons myself and family continue to use Cobb County Toyota myself and family continue to use Cobb County Toyota More

When I bought my car, I paid extra to get a car when my car was being serviced. For the first time since I bought the car,I was told that I wasn't going to get ia loaner and, Rob Smith told me that he woul car was being serviced. For the first time since I bought the car,I was told that I wasn't going to get ia loaner and, Rob Smith told me that he would look up my contract and call me which he never did.... Poor service. Additionally, I was told I had a nail in the rim of my tire and needed another tire. I took it to Costco where I bought the tire and there was a pin hole. They patched it and the tire has been fine. I don't know that I will be bringing my car back. More

Service was good but the wait was too long if I hasn’t has a coupon I would have went somewhere else. has a coupon I would have went somewhere else. More

Quick, courteous service and always with a smile I will be back in the future! be back in the future! More

I always come to this dealership for service. Brenton who was my service representative was professional, courteous and knowledgeable. He explained everything to me and was patient with my questi Brenton who was my service representative was professional, courteous and knowledgeable. He explained everything to me and was patient with my questions. Todd, who was my first contact, was also patient and courteous. The tech #999 did an excellent job on my car-it is running more efficiently and greatly appreciated. I would highly recommend Cobb County Toyota dealership for the care and customer service they provide. I have come here for many years and they all are wonderful examples of customer service. More

Took 2 cars in sat, the 8th for oil changes and tire rotations. When the 2011 4 runner was ready, the service rep told us “they broke off a wheel stud, and they can fix it for $277!” Yes, they broke i rotations. When the 2011 4 runner was ready, the service rep told us “they broke off a wheel stud, and they can fix it for $277!” Yes, they broke it off but wanted us to pay. My husband brought the car home because he had to leave and I called back to talk to a manager. He said it “was already loose” which I don’t know how it knows and it was such a “high volume” time of the day that the tire service rep doesn’t do repairs. Very unapologetic manager, who could care less about what happened, think his name was Todd. After a discussion. He offered to fix the car that day for parts price only. “I was getting a deal” per Todd. Nevermind the fact that we had to drive another 30 minutes back to get it fix, wait for it to be repaired and then drive home again on a Saturday. We’ve bought many cars from Cobb County Toyota and considering going elsewhere. More

They forgot to put oil in my brand new car in the first maintenance cycle. maintenance cycle. More

Good and efficient. Carlos was very professional and took care of all my service needs Carlos was very professional and took care of all my service needs More

The service was quick and the staff were great. Cannot ask for more. I would recommend them to anyone. Cannot ask for more. I would recommend them to anyone. More

Great service and customer service . In and out . First time there and no issues at all In and out . First time there and no issues at all More