Cobb County Toyota - Service Center

It was good. Thanks for the coupon and the no pressure for extras approach used. Thanks for the coupon and the no pressure for extras approach used. More

Always and easy process when I visit the service department. Waiting room is nice and they text me when completed. Great service. department. Waiting room is nice and they text me when completed. Great service. More

This visit was less than satisfactory, in fact it was quite disappointing. The check in process was fine. The service advisor, Anthony Sullivan, was very cordial and helpful. My car is 6 months old and o quite disappointing. The check in process was fine. The service advisor, Anthony Sullivan, was very cordial and helpful. My car is 6 months old and one tire was punctured. Anthony explained that the tire could not be repaired so replacement was necessary. He explained the OEM tire was in stock and it would take about 45 minutes. All of this was fine as I had no warranty protection on the tires. The problem begins with the technical staff performance. They installed the tire properly, however they changed all of my settings including seat positioning. The seat positioning was set all the way to a recliner position. Plus the seat was far back, not in original setting. Also the headlamp settings were changed from auto to off. When the vehicle was returned to me after an hour and a half, all of my configurations were changed and not returned to original position. This is very aggravating and annoying. After paying a high price for a tire I then deal with reconfiguring my position settings. I find this to be extremely non professional. Because of this and the length of time it took to perform the work I cannot give this service visit a good grade. I was told that the service would not take longer than 45 minutes. It took 90 minutes or so. I had to find the service advisor to get an idea of the service delay. Paying an extraordinary amount then receiving unsatisfactory service is unacceptable. I am concerned about future visits since my car is new and must come to the service dealership. Basically an overall disappointment. More

I had great service from Brent! He was knowledgeable and the technicians took care of the problem I was having in a time lay manner. He was knowledgeable and the technicians took care of the problem I was having in a time lay manner. More

Zach is always helpful, and he had my car back to me timely. Thank you for excellent customer service! timely. Thank you for excellent customer service! More

TODD and his team did a did an excellent job! ! will be back for all of my service work! thanks! ! will be back for all of my service work! thanks! More

Austin was great. He got me checked in and my 10,000 mile check/oil change was quick. The only thing I noticed today is that there is a dirty hand print on the door He got me checked in and my 10,000 mile check/oil change was quick. The only thing I noticed today is that there is a dirty hand print on the door jam/at the headliner. More

My service at Cobb County Toyota was Just perfect - I will be back to see you will be back to see you More

Great service. Jeff Silvers always takes care of my wife and me and makes every visit a good experience! Jeff Silvers always takes care of my wife and me and makes every visit a good experience! More

JC in service dept. does a great job. He keeps me coming back to service my vehicle and will continue to do so as long as he is there. does a great job. He keeps me coming back to service my vehicle and will continue to do so as long as he is there. More