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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,538 Reviews

2,539 Reviews of Cobb County Toyota - Service Center

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May 24, 2023

The people were. friendly and the service was fast. This is my go to service place. More

by MGTURNIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Mr. Chan, Mr. Ortega, and Mr. Ellis were all personable and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. More

by DSMITH2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

The scheduled work was performed efficiently. I was just disappointed they did not wash the car. More

by SHEILAEWESTCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I was satisfied with my overall service, but the reason for the 3 stars is due to them not completing my request to check the air in my tires to make sure they had enough air. When I picked up my car my ti More

by TFHAPPY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the young mans name who handled my rental car, but he was great!
May 23, 2023

My first service at Toyota with a new car and it was fast. Biggest impression was the customer service as K. Fuller was very professional, personable and it just seemed like overall everyone there was w More

by KJDERAS575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Simply the best. Never try to pressure me. JC is the best. I've been using him for 12+ years. Recently JC was on vacation so Zach stepped in. I would highly recommend More

by JOE@THREEWAYCAMPERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Did a great job keeping me in the loop and explaining everything. Also really liked the pickup service for my wife to get the car when it was finished. I don't remember the name of the person from the s More

by philg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember name
May 23, 2023

Simon is very friendly and helpful. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. More

by Long.Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Excellent attention from Mr. Carlos Ortega, always happy and willing to help you with everything. More

by VIOLETISMAELMOUSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Brenton was so helpful! I needed a new wheel and 4 tires in record time so I could get to my doctors appointment!!! He came through for me and my car now drives like it is b More

by gpm_slp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
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