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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,914 Reviews

2,914 Reviews of Cobb County Toyota - Service Center

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February 02, 2024

I've worked with Mark and Kent previously on other purchases and feel I have been treated fairly well. Have worked with many service people over the years. Most recently Costas has been our go to pe More

by ttankosr
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kligerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Always great, I really like how the guys always treat us nicely and explain everything detailed and understanding that not every customer it’s knowledgeable about cars More

by michigamboa97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Carlos has the best customer service! He is friendly and very informative. He makes sure you truly understand what you are getting serviced for. Thank you for your help! More

by nicoleraynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Cobb County Toyota is an excellent dealer. Over the years I have had numerous cars and Toyota is the best overall. More

by lovvornb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Representative Mr. Ortega was great!! He was very courteous and professional. He set me up with a rental and just everything went great!! More

by Marco Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Always fantastic service every time I visit Cobb County Toyota. The waiting area is always neat and clean! More

by ckostro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Exactly what he told me needed to be done was and they also finished when he told me it would happen. Doesn't get any better than that ! More

by GMARTIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Did not call me back to pick up my car on Saturday even though it was ready. They were closed Sunday so I was without my car all weekend. Very poor communication. More

by Andrea
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Simon was awesome. We had just purchased a 2019 Camry and he helped us navigate what needed to be done including a recall, safety inspection , 30K maintenance, and fron More

by jpike1656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Called for an appointment; got one that day. Arrived on time and was immediately processed; then a courtesy ride home. At pickup, all the paperwork was ready; price reflected quote at the begi More

by JRMINER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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