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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
3,994 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,994 reviews

September 06, 2024

Salesperson went the extra mile to help me by locating and procuring vehicle at another deal ship and having it delivered to showroom. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Boucher Hyundai of Waukesha responded

Wayne, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again. Ryan Fitzsimmons General Sales Manager 262-522-1000

September 06, 2024

Very comfortable dealership. Car was ready when promised. Work done was as promised. Price was best of many dealerships More

by COULDBEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

September 04, 2024

Kerwin provided great customer care. Very knowledgeable . Complete customer satisfaction. Highly recommend Kerwin and dealership! More

by JPRUBY1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kerwin and our team, and we look forward to working with you again. Rob Heaney Service Manager 262-522-1000

September 01, 2024

Dakota was great to work with. She was patient and very helpful when helping me decide on a new Hyundai Kona. The process couldn’t have gone smoother. Would highly recommend! More

by mroche080
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
Sep 02, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dakota here at Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 30, 2024

Everyone at Boucher Hyundai was very welcoming, helpful, and definitely did everything they could to make us feel comfortable with the car buying process. More

by FILZIG21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Boucher Hyundai of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 29, 2024

I tried the online chat feature to find out what maintenance my Genesis needed and schedule an appt. The automated assistant was sub par and then I waited more than 20 minutes and was NEVER transfer More

by TKSCHLICHT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NONE No one answered
Sep 01, 2024 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Heaney Service Manager 262-522-1000

August 29, 2024

In my 68 years, I’ve bought many cars from many dealerships, I have to say this dealership was the worst experience of my life promises were made and not delivered by the end of the day I was liter More

by VASOS56
Service Time
Recommend Dealer
No
Employees Worked With
Luke Whiting
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
Sep 02, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rob Heaney Service Manager 262-522-1000

August 28, 2024

Darlene was great to work with on our new car purchase. She listened and supported our process, and was responsive without being invasive. After we decided to buy a Santa Fe, she had to do a lot more adv More

by ANDREWASTOKES
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Alanis
Aug 28, 2024 -

Boucher Hyundai of Waukesha responded

We are very happy to hear that Darlene provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ryan Fitzsimmons General Sales Manager 262-522-1000

August 28, 2024

my experience was excellent. Everyone certainly goes out of their way to accommodate whatever you want. Professional clean, clean great looking showroom great looking people. More

by LEIGH20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Alanis
Aug 29, 2024 -

Boucher Hyundai of Waukesha responded

Thank you so much, Leigh, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

August 27, 2024

I shouldn't have to wait 2 hours for an oil change! With the new, huge place there should be a dedicated service bay strictly for LOFs! I also got the wrong paperwork back from my last visit More

by 9202530926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

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